Absolutely on time in the morning; 7 mins late leaving East Cowes in afternoon but spot on time docking at Southampton. Thanks again for excellent service.
I am a regular traveller and am always satisfied with the overall service provided by Red Funnel - as I now live on the mainland, it would be nice to have some more discounted fares as the price of...
shame it cost to much money just to travel to the mainland, i think we are being ripped off once again, even the food on board is to expensive, a breakfast for £10 and tastes like its been warmed up...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We agree, the food from some of Thailand's street stalls can be rather good but we have plans a foot to completely revamp our food & beverage offer with more locally sourced ingredients, a new galley and a revised servery layout. See http://www.redfunnel.co.uk/newlook for more details. In the meantime, thank you for your feedback.
Ostopäivä: 11/12/2013
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
rr
Ostopäivä: 10/12/2013
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Very good cheerful service from all staff.Smooth crossing in all respects. Thank you!
No toilet or catering facilities on board an hour sailing - disgusting service. The sailing was busy with young children and older people alike, all of whom would need toilet facilities accessible....
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. This has been unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.
My rating is between poor and good. The crossing I was on was very overcrowded. Quite a few people were unable to find somewhere to sit. I know the there are changes being made to address this...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Many thanks for the review and the useful feedback which we'll pass onto our Food & Beverage team.
Red Funnel are an excellent cross Solent provider..friendly staff quite good value for money..would like to see a standard day return fare of say £25 and I think they would get a lot more custom. All...
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Luotettu asiakas
12 years ago
Have alway had a good service , staff are very helpful, ferries always clean.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you, we are delighted you enjoy travelling with us, your custom is much appreciated.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.