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Yrityksen PharmXtra arvostelut

Näytetään kaikki 7,224 arvostelua

Luotettu asiakas

Feefo Verified

4 years ago

Poor delivery service

Delivery is very poor. I have now been waiting 8 days for my items. EU Meds are using Royal Mail tracked, however, status hasn’t changed in 8 days.

Oscar

PharmXtra

4 years ago

Hi there, We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail. Once Royal Mail has scanned your parcel they will confirm your delivery date and time. I would advise to wait for your tracking number to be scanned and activated by Royal Mail. Unfortunately due to technical issues with Royal Mails system, it is taking much longer than usual for scans to be shown on the tracking page. We are also currently back logged with high volumes of orders, so this is also causing a slight delay. We really appreciate your patience during this time and sincerely apologise for any inconvenience caused. Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time. Kind Regards

Luotettu asiakas

4 years ago

This is the same excuse I have been receiving for you get a week now. I have ordered other products where delivery with Royal Mail hasn’t been an issue.

Luotettu asiakas

Feefo Verified

4 years ago

Long wait

Haven't recieved it yet over a week and dishonest time frames given

Oscar

PharmXtra

4 years ago

Hi there, Unfortunately, once your order is with Royal Mail, we can only see what you can see. On your tracking number it says the time frame in which they expect to deliver. Please keep an eye on this for anymore updates. Kind Regards

Daniel

Feefo Verified

4 years ago

Mitä Daniel sanoi PharmXtra:

Still not received

I still have not received the order although it was placed a week ago (5/9/22) there is also no simple way of communicating this on the website

Oscar

PharmXtra

4 years ago

Hi there, All you have to do in order to communicate with us, is through our 'contact us' section as the bottom of our website. Please email there in order to be kept up to date with the process of your order. Kind Regards

Luotettu asiakas

Feefo Verified

4 years ago

easy to deal with fast delivery will buy from u again

Oscar

PharmXtra

4 years ago

Hi there, Thank you for this 5-star review. Kind Regards

Luotettu asiakas

Feefo Verified

4 years ago

I have now placed two orders and not received anything yet! One was at the beginning of August! Never had a problem before.

Oscar

PharmXtra

4 years ago

Hi there, We have experienced some issues with the tracking numbers. However, this issue has now been resolved, and your tracking numbers will be updated soon. Please allow more time for Royal Mail to activate your tracking number. Sorry for the inconvenience and thank you for your patience. Kind Regards EU Meds

Luotettu asiakas

4 years ago

Thank you for getting back to me.

Luotettu asiakas

Feefo Verified

4 years ago

Top class customer service and quick deliver.

Oscar

PharmXtra

4 years ago

Hi there, Thank you for this 5-star review. Kind Regards

Anita

Feefo Verified

4 years ago

Mitä Anita sanoi PharmXtra:

Easy ordered and quick service which arrived within a few days well packaged

Oscar

PharmXtra

4 years ago

Hi Anita, Thank you for this 5-star review. Kind Regards

Luotettu asiakas

Feefo Verified

4 years ago

Firs class very efficient

Oscar

PharmXtra

4 years ago

Hi there, Thank you for this positive review. We appreciate this and we hope we can keep being a fast and reliable service. Kind Regards

Luotettu asiakas

Feefo Verified

4 years ago

Brilliant as usual but after a long shortage of meds!

Brilliant service as usual after a quite long shortage of meds which are now back in stock!!

Oscar

PharmXtra

4 years ago

Hi there, Thank you for this 5 -star review. Kind Regards EU Meds

Luotettu asiakas

Feefo Verified

4 years ago

Brilliant service, always quick and efficient and doesn’t take long for the delivery to get to your front door. Really pleased with the product.

Oscar

PharmXtra

4 years ago

Hi there, Thank you for this positive review. We appreciate this and we hope we can keep being a fast and reliable service. Kind Regards EuMeds

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