Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen PharmXtra arvostelut

Luotettu asiakas

Feefo Verified

4 years ago

The timeline waiting for the medication was ridiculous

Get the products delivered quicker!

Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a review and bringing this to our attention. We have had some uncommon instances with the courier and are working to get these resolved as soon as we can. I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. Kind Regards EU Meds

3

Luotettu asiakas

Feefo Verified

4 years ago

SWIFTPROCESS

GREAT SERVICE ORDER IN CONFIDANTS PROCESS IS DETAILED BUT SWIFT VERY HAPPY

Chloe

PharmXtra

4 years ago

Hi There, Thanks so much for sharing your experience with us and leaving a 5 star review! Kind Regards, EU Meds

1

MA

Malcolm

Feefo Verified

4 years ago

Mitä Malcolm sanoi PharmXtra:

Slow delivery But good service

Slow delivery But good service.

Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a 4* Review! We appreciate your business and strive to do better with the delivery Kind Regards, EU Meds

1

LA

Laura

Feefo Verified

Scotland

4 years ago

Mitä Laura sanoi PharmXtra:

Excellent company

I have used EU meds for a while now, the state of our GP services at the moment means I can order what I need, quickly and discreetly, delivery is super fast and prices reasonable, would highly...

Lue lisää

Chloe

PharmXtra

4 years ago

Hi There, Thanks so much for sharing your experience with us and leaving a 5 star review! Kind Regards, EU Meds

0

Luotettu asiakas

Feefo Verified

4 years ago

Consistently great service

Ordering is straightforward, there are appropriate checks and balances and delivery is usually about a week (that’s my only pain). Happy with the quality and customer service is quick, professional...

Lue lisää

Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a 5* Review! We appreciate your business Kind Regards, EU Meds

0

Luotettu asiakas

Feefo Verified

4 years ago

Disappointing service

Always takes 5 or 6 days to dispatch items, which directly contradicts their dispatch emails. The tracking reveals the true dispatch date. Generally expect it to take 8 or 9 days. More if there’s a...

Lue lisää

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

3

Luotettu asiakas

Feefo Verified

4 years ago

Still not had my delivery even though they took money immediately- 5 days ago now. Can not track the package, the link does t work, and no body answers their phone

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. We do not have a phone line currently available at the moment, sorry for the inconvenience. Kind Regards EU Meds

8

SI

Simon

Feefo Verified

4 years ago

Mitä Simon sanoi PharmXtra:

Top notch service

Fast secure delivery as always. Fantastic service and awesome people to deal with. Highly recommend.

Chloe

PharmXtra

4 years ago

Hi There, Thanks so much for sharing your experience with us and leaving a 5 star review! Kind Regards, EU Meds

0

Luotettu asiakas

Feefo Verified

4 years ago

Delivery well over a week

Delivery is very slow. A week since ordering and Royal Mail still haven’t received it, let alone me.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

3

Luotettu asiakas

Feefo Verified

4 years ago

Waiting over a week for order

They say the delivery time is quick but it isn’t. You wait over a week to get your order and if you email them you don’t hear anything for days.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

3