Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen PharmXtra arvostelut

AN

Andrea

Feefo Verified

4 years ago

Mitä Andrea sanoi PharmXtra:

Excellent professional speedy service

Five star service

Chloe

PharmXtra

4 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

IA

Iain

Feefo Verified

4 years ago

Mitä Iain sanoi PharmXtra:

Great service as always. Good communication when needed. I would recommend.

Chloe

PharmXtra

4 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

Luotettu asiakas

Feefo Verified

4 years ago

still waiting for my order, again

This is the second time my order has had delivery problems. Why promise 3-5 days delivery, when this is clearly not the case. one time is understandable, twice is a problem. I'm also still waiting...

Lue lisää

Chloe

PharmXtra

4 years ago

Hi there, Thank you for leaving a review and bringing this to our attention. Unfortunately recently we have experienced some uncommon delays. Please dont hesistate to contact our customer service team who will happily look into this for you. Kind Regards EU Meds

11

Luotettu asiakas

Feefo Verified

4 years ago

My order hasn’t yet arrived.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com and they will be happy to help you further. Kind Regards EU Meds

9

JW

Janice Williams

Feefo Verified

4 years ago

Mitä Janice Williams sanoi PharmXtra:

This pharmacy was great

This pharmacy was great. I received a call from them as soon as my prescription was sent over and have then explained how to take my medication. Very convenient and time saving.

Chloe

PharmXtra

4 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

Luotettu asiakas

Feefo Verified

4 years ago

Still Waiting

I ordered some medication at first it seemed to be coming but then I got text saying there was a problem with delivery but and nothing more. It hasn't arrived yet. This is my third order no problems...

Lue lisää

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com and they will be happy to help you further. Kind Regards EU Meds

6

GR

Grace

Feefo Verified

4 years ago

Mitä Grace sanoi PharmXtra:

I have been waiting for my order for 21 days, no delivery date in sight. I have to email for updates instead of being provided with them. No real explanation as to the delay.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com and they will be happy to help you further. Kind Regards EU Meds

11

MA

martin

Feefo Verified

4 years ago

Mitä martin sanoi PharmXtra:

Sleeping pills

Ordered tablets still not got them

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com and they will be happy to help you further. Kind Regards EU Meds

3

DI

diane

Feefo Verified

4 years ago

Mitä diane sanoi PharmXtra:

non delivery of meds

by informing that they cant deliver meds in a timely fashion

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

6

CL

Claire

Feefo Verified

4 years ago

Mitä Claire sanoi PharmXtra:

Still waiting for my orders

My orders still have not arrived and the tracking numbers do not work

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

9