Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Petcover Australia Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 2,290 arvostelua

Jan

Feefo Verified

10 years ago

Mitä Jan sanoi Petcover Australia:

I have recommended my friends to use pet plan for their pet insurance all done by email it was very easy price is a little expensive but I guess you get what you pay for

Petplan Australia

Petcover Australia

10 years ago

Hi Jan & Monty

Thank you very much for your feedback! We are glad you are happy with our service.
Have a great week!

- The Petplan Team

Ostopäivä: 09/06/2016

Luotettu asiakas

Feefo Verified

10 years ago

Spoke to Poppy and told her I wanted to extend my free 6 was insurance and she told me she would send all paperwork through to me before free policy expired...expiry date came and passed and heard...

Lue lisää

Petplan Australia

Petcover Australia

10 years ago

Hi Angela

Thank you for your feedback. I will pass this onto the Sales Department to investigate this further for you.

Kind Regards

- The Petplan Team

Ostopäivä: 08/06/2016

Joan

Feefo Verified

Helena Valley western Australia

10 years ago

Mitä Joan sanoi Petcover Australia:

Petplan efficiency

Very pleased with the prompt and efficient service received from Petplan when dealing with a claim that we lodged. Their phone staff were also very helpful in dealing with our enquiries during the...

Lue lisää

Petplan Australia

Petcover Australia

10 years ago

Hi Joan

Thank you very much for your feedback! We are very glad you found our service and clams process efficient!
I will pass this onto both the Sales and Claims Teams!

Kind Regards

-The Petplan Team

Ostopäivä: 07/06/2016

Luotettu asiakas

Feefo Verified

10 years ago

No claims made

Changing policy payment was easy. No claims made yet.

Petplan Australia

Petcover Australia

10 years ago

Hi Valerie

Thank you very much for your feedback. We are glad your are happy with our service thus far :)

Have a great day.

Kind Regards

- The Petplan Team

Ostopäivä: 07/06/2016

Debby

Feefo Verified

Carrum downs

10 years ago

Mitä Debby sanoi Petcover Australia:

Pet insurance made easy

Staff friendly and helpful. Very happy with the service I received. Thankyou

Petplan Australia

Petcover Australia

10 years ago

Hi Debby

Thank you very much for your feedback :)

I shall pass this onto the Sales Team!

Kind Regards

- The Petplan Team

Ostopäivä: 07/06/2016

Roma

Feefo Verified

Canberra

10 years ago

Mitä Roma sanoi Petcover Australia:

My claim went through quite quickly

Petplan Australia

Petcover Australia

10 years ago

Hi Roma

Thank you very much for your feedback! I will pass this onto the claims department :)
Have a great day!

Kind Regards

- The Petplan Team

Ostopäivä: 06/06/2016

Anthea

Feefo Verified

Melbs

10 years ago

Mitä Anthea sanoi Petcover Australia:

Happy to keep with them

I have used petplan for years and even though they are the most $$$ I still believe they are the least dodgy!

Petplan Australia

Petcover Australia

10 years ago

Hi Anthea

Thank you very much for your feedback. We are glad you are enjoying our service :)

Kind Regards

-The Petplan Team

Ostopäivä: 06/06/2016

Natalie

Feefo Verified

Benalla

10 years ago

Mitä Natalie sanoi Petcover Australia:

The girl I spoke to was very friendly, helpful and informative.

Petplan Australia

Petcover Australia

10 years ago

Hi Natalie & Julian

Thank you very much for your kind feedback. I will pass this onto the sales department :)
Have a good day.

Kind Regards

-The Petplan Team

Ostopäivä: 02/06/2016

Luotettu asiakas

Feefo Verified

10 years ago

Pet Plan is everything you need for pet insurance

I have had other pet insurances with previous dogs and felt they were not as good as pet plan.

Petplan Australia

Petcover Australia

10 years ago

Hi Susan

Thank you for your excellent feedback. We are very glad you enjoy our service :)

Have a pleasant week.

Kind Regards

-The Petplan Team

Ostopäivä: 05/06/2016

Cathy

Feefo Verified

Agnes Banks NSW

10 years ago

Mitä Cathy sanoi Petcover Australia:

Better internal communication

Due to extreme wet weather & local flooding the vet check had to be delayed which was approved by Pet Plan - no problems with that, the new date that the vet cert & lease documentation had to be in...

Lue lisää

Petplan Australia

Petcover Australia

10 years ago

Hi Cathy

Thank you for your feedback. I will pass this onto the Underwriting Department to review.
I hope you have a pleasant week.

Kind Regards
- The Petplan Team

Ostopäivä: 03/06/2016