Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Petplan Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 72,586 arvostelua

Mrs V Jenkins

Feefo Verified

GBR

6 days ago

Mitä Mrs V Jenkins sanoi Petplan:

Very fast and efficient. And kept us informed at every stage if the claim

Ostopäivä: 19/08/2026

Luotettu asiakas

Feefo Verified

6 days ago

The login issue I’m having I’m still waiting to be rectified . If you can login ok a good service I asked for help and was asked why do I need to login to see details?

Gigi

Petplan

6 days ago

Hi, Thank you for your review. We're sorry to hear of the issues you're facing with logging in to your MyPetplan account. This has been logged as feedback for the relevant team to consider, I can see you've been able to login successfully today. If you do face any more issues with this, please don't hesitate to get in touch with us at social@petplan.co.uk with your query, pet's name and policy number. Thanks, Gigi - The Customer Service Team

Luotettu asiakas

6 days ago

I’ve logged on but takes me to an account where the policy ended in 2025 for Poppy doesn’t show correct policy or the new kitten rubys policy and the address is incorrect. Thus shouldn’t be this hard. I’ve contacted the link you put on the reply the third contact I’ve emailed I hope I get help this time .

Ostopäivä: 18/08/2026

Luotettu asiakas

Feefo Verified

6 days ago

Excellent.

Ostopäivä: 17/08/2026

Mr Adam Collett

Feefo Verified

GBR

6 days ago

Mitä Mr Adam Collett sanoi Petplan:

Policy update

Quick response with a good level of detail to ensure I had all the information I required regarding my policy

Ostopäivä: 22/08/2026

Ms Jill Gardner

Feefo Verified

GBR

6 days ago

Mitä Ms Jill Gardner sanoi Petplan:

No regrets!

Mavinder K. took the time to thoroughly research my claim and listened to my complaint with understanding and care. The claim itself was processed quickly. I've been pleased with Petplan so far and...

Lue lisää

Ostopäivä: 19/08/2026

Luotettu asiakas

Feefo Verified

6 days ago

Help my dog

They have been excellent helping with the vets to help my dog who turned out to have hip displacia,

Ostopäivä: 21/08/2026

Luotettu asiakas

Feefo Verified

6 days ago

They are so helpful and

Exemplary

Ostopäivä: 21/08/2026

Luotettu asiakas

Feefo Verified

6 days ago

New policy

I can't comment yet, this is a new policy for our new puppy. I've not spoken to anyone, policy taken out on line. You can't give feedback on a company when they haven't done anything for you. Time...

Lue lisää

Gigi

Petplan

6 days ago

Hi, Thank you for choosing Petplan for your new puppy! We're glad you found our online process straightforward. We hope you won't need to make a claim, but if you ever do, our team will be here to help. We look forward to supporting you and your puppy along the way. Thanks, Gigi - The Customer Service Team

Ostopäivä: 18/08/2026

Luotettu asiakas

Feefo Verified

6 days ago