Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Petplan arvostelut

https://www.petplan.co.uk/

POIKKEUKSELLINEN

Palvelu

4.7

Tuote

4.6

2,400

295

2,879

arviota viimeisen vuoden aikana

Näytetään kaikki 72,586 arvostelua

Luotettu asiakas

Feefo Verified

5 days ago

Very easy to register Used the service many years ago for one of my dogs and they were extremely helpful when I had to make a claim

Ostopäivä: 21/08/2026

Petplan Customer

Feefo Verified

GBR

5 days ago

Mitä Petplan Customer sanoi Petplan:

Customer experience

Very prompt and professional, I was impressed with how the claim was handled and the communication was excellent.

Ostopäivä: 18/08/2026

Luotettu asiakas

Feefo Verified

5 days ago

Need the best, choose PetPlan.

The service was very good. Pet Plan kept me informed, by email, of all that was going on.

Ostopäivä: 20/08/2026

Luotettu asiakas

Feefo Verified

5 days ago

Excellent

Polite staff, explained everything excellent service

Ostopäivä: 19/08/2026

Luotettu asiakas

Feefo Verified

5 days ago

The one to get

Clear concise explanations to queries on the phone. An agent who was very helpful and knowledgeable.

Ostopäivä: 18/08/2026

Luotettu asiakas

Feefo Verified

6 days ago

Salt pot.

Every thing was great. Iorder a shaker ash dispenser but just got a box with a bag of ashes in it. That is why i have given you a good and not excellent. Bought a salt pot and used that, several...

Lue lisää

Ostopäivä: 19/08/2026

Mrs Denise ****

Feefo Verified

GBR

6 days ago

Mitä Mrs Denise **** sanoi Petplan:

No hassles

I have used pet plan before and when my dog got cancer pet plan were great no issues with payment and because of this I got a couple more years with my dog

Ostopäivä: 01/08/2026

Mrs V Jenkins

Feefo Verified

GBR

6 days ago

Mitä Mrs V Jenkins sanoi Petplan:

Very fast and efficient. And kept us informed at every stage if the claim

Ostopäivä: 19/08/2026

Luotettu asiakas

Feefo Verified

6 days ago

The login issue I’m having I’m still waiting to be rectified . If you can login ok a good service I asked for help and was asked why do I need to login to see details?

Gigi

Petplan

6 days ago

Hi, Thank you for your review. We're sorry to hear of the issues you're facing with logging in to your MyPetplan account. This has been logged as feedback for the relevant team to consider, I can see you've been able to login successfully today. If you do face any more issues with this, please don't hesitate to get in touch with us at social@petplan.co.uk with your query, pet's name and policy number. Thanks, Gigi - The Customer Service Team

Luotettu asiakas

6 days ago

I’ve logged on but takes me to an account where the policy ended in 2025 for Poppy doesn’t show correct policy or the new kitten rubys policy and the address is incorrect. Thus shouldn’t be this hard. I’ve contacted the link you put on the reply the third contact I’ve emailed I hope I get help this time .

Ostopäivä: 18/08/2026

Luotettu asiakas

Feefo Verified

6 days ago