Super fast delivery
Good communication
Will be using again
Jess
Pet Drugs Online
12 hours ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Ostopäivä: 22/07/2026
0
Jaa
SH
Susan Holden
Feefo Verified
GBR
1 day ago
Mitä Susan Holden sanoi Pet Drugs Online:
Very easy to order excellent service
Jess
Pet Drugs Online
12 hours ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Ostopäivä: 22/07/2026
0
Jaa
Luotettu asiakas
Feefo Verified
1 day ago
A bit tricky getting the prescription approved and it took longer than expected, but once sorted the process was smooth.
Jess
Pet Drugs Online
6 hours ago
Hello,
Thank you for your feedback.
I am sorry t hear you found it tricky getting your prescription approved. If you ever wanted to give us a call on 01761250850 one of our customer support agents can help talk you through the process for online ordering. We are always happy to help in these circumstances. We apologise for any inconvenience.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
The customer service is excellent. Easy to order prescription medicines and at great prices.
Jess
Pet Drugs Online
6 hours ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Pet Drugs Online is our first stop shop for supplies for our precious moli she absolutely adores the speciality food she needs to fulfill her life many thanks
Jess
Pet Drugs Online
12 hours ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Customer service take too long to answer the phone. Sometimes over half an hour. It’s dismal.
The online App is too slow to navigate and some information such as using existing prescription do not...
Lue lisää
Jess
Pet Drugs Online
7 hours ago
Good afternoon,
Thank you for taking the time to provide feedback regarding your recent order experience.
We completely appreciate how frustrating it can be when you experience longer wait times when trying to contact us, and we’re very grateful for your patience and understanding.
We’re pleased to have recently reintroduced our call-back service, giving customers the option to request a call from a member of our Customer Care Team. We have also welcomed 15 new members of staff over the past month to help us manage demand and improve the level of service we can provide.
We hope you notice a positive difference in our service going forward, and we really appreciate you taking the time to share your experience with us.
If you would like to discuss this further, please feel free to contact our team at reviews@petdrugsonline.co.uk, and we’ll be happy to help.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.