Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Pet Drugs Online Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 212,715 arvostelua

Fredrick Morgan

Feefo Verified

10 hours ago

Mitä Fredrick Morgan sanoi Pet Drugs Online:

Very happy with the service and the customer service support as been very good

Jess

Pet Drugs Online

4 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Tuotearvostelut

Ostopäivä: 22/07/2026

Jane Murdoch

Feefo Verified

GBR

10 hours ago

Mitä Jane Murdoch sanoi Pet Drugs Online:

Daushound

Simple and easy to do

Ostopäivä: 22/07/2026

Jillian Foreman

Feefo Verified

GBR

10 hours ago

Mitä Jillian Foreman sanoi Pet Drugs Online:

Great product and service

Easy website to order from, prompt delivery, fair prices. Subscription service takes away the worry of running out of our fur babies food.

Tuotearvostelut

Ostopäivä: 22/07/2026

Luotettu asiakas

Feefo Verified

11 hours ago

Zenrellia

Excellent service

Jess

Pet Drugs Online

4 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Tuotearvostelut

Ostopäivä: 22/07/2026

Deborah Andrews

Feefo Verified

GBR

11 hours ago

Mitä Deborah Andrews sanoi Pet Drugs Online:

Quality product and service

Excellent delivery service Excellent communication

Jess

Pet Drugs Online

11 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Ostopäivä: 22/07/2026

Angela Pavey

Feefo Verified

11 hours ago

Mitä Angela Pavey sanoi Pet Drugs Online:

Took too long after receiving prescription

Jess

Pet Drugs Online

5 hours ago

Good afternoon, Thank you for taking the time to share your feedback with us. I have looked into this further and can see that, although your order was placed on 16 July 2026, we did not receive the prescriptions from your vets until 24 July 2026. Once prescriptions are received, our team generally requires up to two working days to review and approve them. In this instance, I can see that both prescriptions were approved on 25 July, and your order was then dispatched promptly on 26 July. I appreciate that waiting for an order can be frustrating, and I hope this provides some clarity around the timescales involved with your order. If you would like to discuss this further, please feel free to contact our team at reviews@petdrugsonline.co.uk, and we’ll be happy to help. Kind regards, Jess Pet Drugs Online Customer Care Team

Ostopäivä: 16/07/2026

Luotettu asiakas

Feefo Verified

20 hours ago

Once they realised there was problem Customer services became very proactive. Just disappointed there was no process to recognise the original transmission failure until I chased delivery

Jess

Pet Drugs Online

5 hours ago

Good Afternoon, Thank you for taking the time to speak with me today and for sharing your feedback. I really appreciate you taking the time to discuss your experience with me, and I hope that your future orders provide you with a much more positive experience. If you need any further assistance from our team, please don’t hesitate to get in touch. We’ll be more than happy to help. Kind regards, Jess Pet Drugs Online Customer Care Team

Ostopäivä: 22/07/2026

Luotettu asiakas

Feefo Verified

21 hours ago

Very straightforward to order and kept up to date on the delivery

Jess

Pet Drugs Online

11 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Ostopäivä: 22/07/2026

Luotettu asiakas

Feefo Verified

22 hours ago

Packaged well

I didn’t need customer service, ordering was ok but seemed to take a few days to ok it once I put the prescription in my vet sent me. Which then made delivery longer. But now I know that I will make...

Lue lisää

Jess

Pet Drugs Online

11 hours ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Ostopäivä: 22/07/2026

Luotettu asiakas

Feefo Verified

22 hours ago

Excellent customer service

Excellent service and previously good response to email correspondence and in person on telephone .

Jess

Pet Drugs Online

11 hours ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Tuotearvostelut