Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

NST arvostelut

https://www.nstgroup.co.uk

POIKKEUKSELLINEN

School trips, we're on it

Palvelu

4.8

arviota viimeisen vuoden aikana

Näytetään kaikki 522 arvostelua

Mrs Tracey Kershaw

Feefo Verified

Oldham

7 years ago

Mitä Mrs Tracey Kershaw sanoi NST:

Tried and Trusted

Thorough research of the trip destinations we wanted when planning. Always at the end of the phone or just a quick call back away. Swift assistance when an issue arose.

Luotettu asiakas

Feefo Verified

7 years ago

Easiest, and best French school trip

Itinerary was well planned and the activities were fantastic.The way we were looked after at the accommodation with the groupies was excellent. The French language enrichment was very good.

Alison, Customer Services

NST

7 years ago

Thanks for taking the time to provide such a positive review of your French language tour to NSTs Chateau deblingham. Im so pleased to hear that you benefited from the groupie service we provide. We hope to host your school again in the near future.

Luotettu asiakas

Feefo Verified

7 years ago

A very supportive organisation

Very organised, friendly, provided us with what we wanted. Responded well to concerns and questions.

Luotettu asiakas

Feefo Verified

7 years ago

Good trip but few errors in organisation let is down

Overall the trip was good and enjoyed by the students but there were a few errors made by NST when organising that impacted us when in New York.

Alison, Customer Services

NST

7 years ago

Thank you for taking the time to provide feedback, I am sorry to hear that a few errors occurred on this occasion. I hope we have addressed this with you personally to your satisfaction, however if we can be of any further assistance please do not hesitate to get in touch with your Educational Travel Advisor.

Ms Lucy Thurlow

Feefo Verified

7 years ago

Mitä Ms Lucy Thurlow sanoi NST:

Fantastic service.

Good communication and excellent trip.

Miss Olivia Robert

Feefo Verified

7 years ago

Mitä Miss Olivia Robert sanoi NST:

Madrid with Year 10

The trip was well organised. Hostel was great, NST staff helpful in UK and in Spain was friendly and price was competitive.

Luotettu asiakas

Feefo Verified

7 years ago

Amazing service from start to finish!

Miss Katie Wilkins

Feefo Verified

7 years ago

Mitä Miss Katie Wilkins sanoi NST:

Excellent service although a little slow in the planning stages. The final itinerary wasn't completed until the week before we left for the trip.

Luotettu asiakas

Feefo Verified

7 years ago

Great service but consider jorney times!

Great customer service - able to be in constant contact. Only area for improvement is considering the geography of an area - we would travel back and forth across London and time wasted on the...

Lue lisää

Luotettu asiakas

Feefo Verified

7 years ago