Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

NST Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/nst-travel-group | Feefo

Näytetään kaikki 522 arvostelua

Ms Joanne McDermott

Feefo Verified

7 years ago

Mitä Ms Joanne McDermott sanoi NST:

Customer service was excellent. Nothing was too much trouble. Www were supported every step of the way and if I couldn't get to speak to my link the wonderful Alison r. Then communication between...

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Luotettu asiakas

Feefo Verified

7 years ago

A brilliant trip to China Oct 2018

A really good itinerary with excellent guides and good planning.

Miss Ann-Marie Davies

Feefo Verified

7 years ago

Mitä Miss Ann-Marie Davies sanoi NST:

A meaningful and memorable trip - every school should do it!

A well-organised trip where the itinerary and all day time planned activities went well. Good support in the build up to the trip - not much communication needed really as we have done this trip...

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Miss Jane Hart

Feefo Verified

7 years ago

Mitä Miss Jane Hart sanoi NST:

A named person to help and understand your requirements is really great

Ms Lesley Kettles

Feefo Verified

7 years ago

Mitä Ms Lesley Kettles sanoi NST:

Great tour company

Good communication and good at problem solving.

Miss Debbie Evans

Feefo Verified

7 years ago

Mitä Miss Debbie Evans sanoi NST:

Excellent support throughout.

Your staff are so helpful and friendly and worked very closely with myself to ensure the visit was perfect. I would recommend NST every time and hope to use them again in the future.

Mrs Jacqueline Hume

Feefo Verified

7 years ago

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Näytä kaikki media (1)

Mitä Mrs Jacqueline Hume sanoi NST:

NST - Nothing Short of Tremendous

Excellent service. There is always a helpful and friendly voice at the other end of the phone. Good advice given on venues and good suggestions as to restaurants etc. We really liked the app this...

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Alison, Customer Services

NST

7 years ago

Hi Jacqueline, thank you so much for taking the time to provide a review.

I'm thrilled to hear that you received an excellent service from our team at NST whilst planning your recent trip to Krakow. We're really pleased that you found our new travel app useful, we are always keen to look at new ways to support our teachers on tour. Thank you for uploading the photo, it's always a pleasure see the children having such a good time. We look forward to planning your next tour with you.

Ms Jordana Barnett

Feefo Verified

7 years ago

Mitä Ms Jordana Barnett sanoi NST:

Organised & efficient. Good communication

Mr. Craig Pickup

Feefo Verified

7 years ago

Mitä Mr. Craig Pickup sanoi NST:

NST were superb - organisation was fantastic, the accommodation was very good and the staff were always available and very helpful. Would definitely recommend to others.

Mr Paul Gannaway

Feefo Verified

Milton Keynes

7 years ago

Mitä Mr Paul Gannaway sanoi NST:

The whole trip organisation was excellent - all of the communications, the availability of staff to answer questions, then the actual trip with flights, accommodation and visits - all exactly as...

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Alison, Customer Services

NST

7 years ago

Hi Paul, what great comments! Thank you so much for taking the time to review the service provide by our team for your geography trip to Barcelona. I'm pleased to hear that you will be travelling with us again and that you would recommend NST to other schools. Please do ask your Travel Advisor about our recommend a friend initiative.