Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

NST arvostelut

https://www.nstgroup.co.uk

POIKKEUKSELLINEN

School trips, we're on it

Palvelu

4.9

arviota viimeisen vuoden aikana

Näytetään kaikki 537 arvostelua

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi NST:

Excellent customer service, quick to answer enquiries and to give guidance when needed. Very simple procedures to book and arrange trips - made my job very easy!

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi NST:

Fantastic staff, helpful advice and a superb service from start to finish

They made regular contact and were always available to offer advice/solutions. They met all our requests and offered a fantastic service from the initial enquiry right to the airport assistance

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi NST:

It is always outstanding, that's why I use them. I had an incident on my last trip that could have been a disaster , but NST were superb, calm, reassuring and they sorted it out within hours.

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi NST:

Clear and easy communication pre-, during and post the trip

Luotettu asiakas

Feefo Verified

7 years ago

Fantastic trip which students called "best ever"

Very helpful and great ideas to create an exciting and educational trip, especially considering the small number of students we have and catering to our specific needs.

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi NST:

Well planned and considered itinerary in Paris. A high standard of customer care while in Paris. We were met by a representative who took us across Paris to the hostel and liaised with the hostel....

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Luotettu asiakas

Feefo Verified

7 years ago

Very informative and supportive.

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi NST:

Brilliant Trip

The support and the hep they give before, during and after the trip is very good. The team are brilliant and informative. They are always ready and there for you whenever you need.

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi NST:

" Best trip ever!" " I want to go back." some comments from our children.

A superb organised trip. The NST were very helpful and helped us with the organisation of our trip. They were always on the other end of the phone or email responding very quickly. The staff couldn't...

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Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi NST:

Perfect

Everything was organised very well and we didn't have to worry about anything other than enjoying ourselves. The coach driver was particularly brilliant (Steve from Pullmans)

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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