We were well informed of our daily activities. The coach had luxury seating we traveled in first class comfort.
Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you for sharing your thoughtful feedback. It is gratifying to hear that you found the tour comprehensive and that the daily activities and travel arrangements met your expectations. We appreciate your recommendation and are pleased that the experience proved memorable for you.
Ostopäivä: 18/02/2026
0
Jaa
Luotettu asiakas
Feefo Verified
7 months ago
Hotel breakfast was the best part of the meal experience but lunch and dinner services were 3 stars at best especially the drinks were so cheap and limited. If you need to charge more to provide...
Lue lisää
Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you for sharing your feedback. We appreciate your positive remarks regarding our breakfast offering. We are, however, sorry to learn that lunch, dinner, and the drinks selection did not meet your expectations. Your observations regarding the quality and variety of food and beverages are valuable to us, and we will certainly take them into consideration as we review our dining services. Our aim is to enhance the overall experience for all our guests, and your comments will assist us in making necessary improvements.
Ostopäivä: 20/02/2026
0
Jaa
AB
Annette Baker
Feefo Verified
AUS
7 months ago
Mitä Annette Baker sanoi Luxury Gold:
Staff were lovely in hotels. Holi was a waste of time. Missing doing things on the itinerary disappointing. Indian wine provided with some dinners not good.
Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you for your valuable feedback. We are sorry to hear that aspects of your experience did not meet your expectations, particularly regarding the itinerary and the quality of some inclusions. Your comments about the scheduling and the selection of wine have been noted and will be carefully considered as we seek to improve our services. We appreciate your recognition of the hotel staff and have shared your feedback with the Operations Department. We appreciate your feedback and the opportunity to review your experience.
Ostopäivä: 21/02/2026
0
Jaa
Luotettu asiakas
Feefo Verified
7 months ago
Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you for your thoughtful feedback. We are pleased to hear that you found the tour intellectually enriching and appreciated the depth of cultural experiences offered. We acknowledge your comment regarding the limited opportunity to enjoy the accommodation and its facilities, and will carefully consider this as we review our future itineraries. Your insights are greatly valued.
As per my previous comments, simplifying the customer experience whilst providing a personalised itinerary
Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you for taking the time to share your detailed feedback. We sincerely appreciate your positive comments regarding the itinerary, accommodations, and the exceptional guidance provided by Tien in Vietnam. Your suggestions concerning the balance of time between Ha Long Bay and Hanoi, as well as your observations on specific group activities, are invaluable and will be considered in our ongoing efforts to refine our tours.
We acknowledge your concerns regarding pre-departure communication and the complexity caused by multiple portals. Your expectation for a streamlined, personalised itinerary is entirely reasonable, and we regret any inconvenience experienced. Please be assured that we are actively working to enhance the clarity and integration of our customer communication, with particular attention to the issues you have highlighted.
Thank you once again for your constructive feedback, which is instrumental in helping us improve the overall experience for our guests.
Ostopäivä: 20/02/2026
0
Jaa
Luotettu asiakas
Feefo Verified
7 months ago
Excellent!
The only thing I would change is:
On the Nile cruise on the Tosca River boat.
The spa needs a better comfortable bed & head rest. My husband, daughter & I used the spa treatments a lot....
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Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you very much for your thoughtful feedback. We sincerely appreciate your comments regarding the comfort of the spa facilities on the Tosca River boat and will ensure your suggestion about updating the massage table is passed on to the relevant team. It is encouraging to hear that you found the therapist’s service to be of such a high standard. Your insights are invaluable in helping us enhance the experience for all our guests.
As would be expected, nothing extraordinary
It was disappointing after being on other luxury tours
Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you for sharing your feedback. We are sorry to hear that the tour did not meet your expectations, especially regarding the aspects of luxury and group arrangements described in our brochure. Your comments about the group size, amenities, and communication are invaluable, and we regret any discomfort caused. We will review these points carefully to improve both our guest experience and the accuracy of our materials. Thank you for bringing these concerns to our attention.
Ostopäivä: 18/02/2026
0
Jaa
Luotettu asiakas
Feefo Verified
7 months ago
Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you for your thoughtful feedback. We are pleased to hear that you found the tour well presented and our Travel Consierge’s expertise valuable throughout your journey in Egypt. Your comments regarding gratuities are appreciated, and we recognise the convenience of having these included in the overall price. This is certainly something we will consider as we continue to refine our offerings.
Ostopäivä: 14/02/2026
1
Jaa
LV
Lesley Vascotto
Feefo Verified
AUT
7 months ago
Tuotearvostelut
Mantombi
Luxury Gold
7 months ago
Thank you for your thoughtful review. We are pleased to hear that you found your experience both relaxing and informative. Your feedback is greatly appreciated and inspires us to continue providing high-quality service.
Thank you for your review and for sharing your experiences regarding your recent holiday. We are pleased to hear that you enjoyed the itinerary, cruise ship, and the service provided by our on-the-road team.
We appreciate your feedback regarding the pricing and the tipping structure. Your concerns are valid, and we will take them into consideration as we continually strive to improve our service and ensure a fair compensation structure for our staff. We value your insights and hope to welcome you back in the future.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.