The gentleman that took the reservation was knowledgeable and fun to talk with. I was very happy with the reservation procedure. By the way, the trip was awesome.
0
Jaa
Luotettu asiakas
11 years ago
Booking Agent Call
Excellent! Clear, concise, knowledgeable and quickest call ever made for a booking.
0
Jaa
Luotettu asiakas
11 years ago
Red hot fast
Pleasant, efficient and helpful, this reservation was quickly and smoothly done.
0
Jaa
Luotettu asiakas
11 years ago
The resort was over booked. I was contacted by the airline instead of the travel…
The resort was over booked. I was contacted by the airline instead of the travel agent that I booked through. I was told the only option was to split my 5 night stay between two resorts on either...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further.
Regards
Customer Care Team
0
Jaa
Luotettu asiakas
11 years ago
Representative fixed the errors
I was having difficulties completing my booking online so phoned the customer service for assistance. My credit card was charged twice in error but the rep removed the charges and rebooked the...
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0
Jaa
TC
Trusted Customer
Toronto
11 years ago
Mitä Trusted Customer sanoi itravel2000.com:
Excellent
0
Jaa
TC
Trusted Customer
Peace River,Alta
11 years ago
Mitä Trusted Customer sanoi itravel2000.com:
Amazing Customer Service at itravel2000.com
We have booked with itravel2000 at least twice yearly for the past decade and have always had great service. If your favorite consultant is unavailable, there is another who will also serve you...
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0
Jaa
Luotettu asiakas
11 years ago
Not happy customer
Not happy with service.
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us in detail at customercare@itravel2000.com if you would like to discuss this further.
Regards,
Customer Care
0
Jaa
Luotettu asiakas
11 years ago
Panama
Great service
0
Jaa
TC
Trusted Customer
Toronto
11 years ago
Mitä Trusted Customer sanoi itravel2000.com:
Best Travel Advisor
I worked with Judy Byrne, travel advisor. She was knowledgeable, professional and extremely efficient.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..