Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Headwater arvostelut

Näytetään kaikki 1,494 arvostelua

Luotettu asiakas

Feefo Verified

6 months ago

Helpful advice

Excellent kind personalised courteous advice for my booking

Sophie

Headwater

6 months ago

Thank you for taking the time to leave such kind feedback. Our team are delighted to help you book your holiday. Sophie Customer Relations Executive

Luotettu asiakas

Feefo Verified

6 months ago

Another Headwater holiday to look forward to!

Excellent service. No trouble getting through to a very friendly member of staff - Megan. She went through all our requirements - adding on extra nights, upgrades, etc., and informed us of all the...

Lue lisää

Sophie

Headwater

6 months ago

Thank you for such kind feedback. We are so pleased Megan was able to help with all the details and make the booking process easy. We hope you have a wonderful time on your next Headwater Holiday! Sophie Customer Relations Executive

FIONA HOPE

Feefo Verified

6 months ago

Mitä FIONA HOPE sanoi Headwater:

Excellent service

Great customer service again from Headwater. Our second holiday booked with them again.

Sophie

Headwater

6 months ago

Thank you for your continued support. We are so pleased to have helped with your second Headwater Holiday. Sophie Customer Relations Executive

STEPHEN DICKINSON

Feefo Verified

GBR

6 months ago

Mitä STEPHEN DICKINSON sanoi Headwater:

Excellent

Dedicated and professional. Headwater carefully listens to your requests and then finds and creates the perfect holiday. Thank you Hannah.

Sophie

Headwater

6 months ago

Thank you for taking the time to leave such a kind review. We are thrilled you had a great experience, and I will be sure to pass your kind words on to Hannah. Sophie Customer Relations Executive

Luotettu asiakas

Feefo Verified

6 months ago

Sophie

Headwater

6 months ago

Thank you so much for taking the time to leave a positive review regarding your Headwater experience. Sophie Customer Relations Executive

Luotettu asiakas

Feefo Verified

6 months ago

Sophie

Headwater

6 months ago

Thank you so much for taking the time to leave a 5 star review, it means a lot to the entirety of the Headwater team. Sophie Customer Relations Executive

YURY MILGRAM

Feefo Verified

7 months ago

Sophie

Headwater

7 months ago

Thank you so much for your 5-star review. We really appreciate your confidence in Headwater and hope you have a fantastic time whilst away. Sophie Customer Relations Executive

Luotettu asiakas

Feefo Verified

7 months ago

Very efficient, friendly and helpful response to my initial enquiry from Stephanie, thank you.

Sophie

Headwater

7 months ago

Thank you so much for your lovely feedback! We are really glad Steph was able to help so efficiently. Sophie Customer Relations Executive

JEREMY THOMAS

Feefo Verified

GBR

7 months ago

Mitä JEREMY THOMAS sanoi Headwater:

Highly recommended

Excellent service from Stella during an initial enquiry and a subsequent booking. She was patient, thorough and courteous - thank you. Highly recommended.

Sophie

Headwater

7 months ago

Thank you so much for your lovely feedback. I am delighted to hear Stella provided such patient and thorough service during your enquiry and booking. We really appreciate the recommendation! Sophie Customer Relations Executive

PATRICK

Feefo Verified

GBR

7 months ago

Mitä PATRICK sanoi Headwater:

Great booking experience.

Excellent service all round. In making the booking I was able to get through to a representative without any waiting. The service was helpful and very well informed, seeming to know the facts on the...

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Sophie

Headwater

7 months ago

Thank you so much for your wonderful review. We are delighted to hear you received such helpful and efficient service throughout your booking. It means a great deal to the team, and we are thrilled we could make the process smooth and straightforward for you. Sophie Customer Relations Executive

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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