Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Headwater arvostelut

Näytetään kaikki 1,494 arvostelua

Luotettu asiakas

Feefo Verified

3 months ago

Tuscany cycling

It was a friend who first contacted Headwater to research a holiday. They found one that suited and all couples within the party have dealt with Headwater individually.. they have been very...

Lue lisää

Sophie

Headwater

3 months ago

Thank you for your kind review. I am so pleased to hear you found the booking process efficient and that Stella and Stephanie were helpful. Sophie Customer Relations Executive

SUSAN BALDWIN

Feefo Verified

3 months ago

Steph

Headwater

3 months ago

Thank you for your 5*'s it is very much appreciated. Stephanie Customer Coordinator

ALAN HOCKEY

Feefo Verified

NZL

3 months ago

Mitä ALAN HOCKEY sanoi Headwater:

Great people to deal with

Hannah Plant was awesome to deal with. She dealt with all of our requests with professionalism and ease.

Sophie

Headwater

3 months ago

Thank you for your lovely feedback. We’re so pleased to hear that Hannah took such great care of you and made the process smooth and easy. We’ll be sure to pass on your kind words to her. Sophie Customer Relations Executive

MARJORIE WARREN

Feefo Verified

GBR

3 months ago

Mitä MARJORIE WARREN sanoi Headwater:

Great service

Friendly, informative and helpful.

Sophie

Headwater

3 months ago

Thank you for your kind review. We’re so pleased to hear you found our team friendly, informative and helpful. Sophie Customer Relations Executive

Luotettu asiakas

Feefo Verified

3 months ago

Sophie

Headwater

3 months ago

Thank you for your wonderful review. We’re delighted you had such a great experience and truly appreciate you taking the time to share your feedback. Sophie Customer Relations Executive

THOMAS SANDAY

Feefo Verified

GBR

3 months ago

Mitä THOMAS SANDAY sanoi Headwater:

Trip to Austria

Really good, prompt service and nice to speak to one person, who I could then speak to again, with further queries.

Sophie

Headwater

3 months ago

Thank you for your lovely feedback. We’re so pleased you enjoyed the prompt service and having a dedicated contact throughout your booking experience. Sophie Customer Relations Executive

Luotettu asiakas

Feefo Verified

3 months ago

Highly recommended

Very prompt and efficient service in booking holiday and flights

Sophie

Headwater

3 months ago

Thank you for your kind words. We’re so pleased to hear you found the booking process prompt and efficient, and we hope you have a fantastic holiday. Sophie Customer Relations Executive

Luotettu asiakas

Feefo Verified

4 months ago

Excellent

Faultless service

Sophie

Headwater

3 months ago

Thank you for your lovely feedback. We are delighted to hear everything was faultless and that you had such a positive experience. Sophie Customer Service Executive

Luotettu asiakas

Feefo Verified

4 months ago

The service was very professional and helpful. Everything was clearly explained.

Sophie

Headwater

4 months ago

Thank you very much for your kind feedback. We’re really pleased to hear that you found the service professional and that everything was clearly explained. Sophie Customer Relations Executive

VALERI FRENCH

Feefo Verified

USA

4 months ago

Mitä VALERI FRENCH sanoi Headwater:

Prompt and friendly service

Megan was great. prompt follow-through

Sophie

Headwater

4 months ago

Thank you for leaving this lovely feedback. We’re so pleased to hear Megan was great and provided such prompt follow‑through. Sophie Customer Relations Executive

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta