Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen FlyDirect arvostelut

Näytetään kaikki 3,284 arvostelua

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

don't book if going on a golf trip

we were a small party going for a weeks golf holiday. we booked the golf clubs last November and contacted CI Travel 3 weeks prior to departure to check they had been included. When we arrived at...

Lue lisää

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. Please accept our apologies for the miscommunication that resulted in a question being raised at the airport. We do advise that sporting equipment is always carried subject to load on the day, however in practice we are yet to have golf clubs refused. Should you wish to travel with FlyDirect again please contact our Outbound Product Manager directly on Rebecca.evans@citravelgroup.com

Ostopäivä: 13/05/2019

Trusted Customer

Feefo Verified

Jersey

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Lovely holiday flight was on time and great hotel. Well organised, very happy with the package.

Gina

FlyDirect

7 years ago

Thank you very much for your feedback, we are glad you enjoyed your holiday in Estepona and enjoyed the direct flights from Jersey! - We hope to welcome you on another break in the future.

Tuotearvostelut

Ostopäivä: 11/05/2019

Luotettu asiakas

Feefo Verified

7 years ago

Flydirect service overall was good but the service of smartwings on the way to tenerife on 15.04. 19 lots to wish. Crew unfriendly, didnt really care about customers, didnt care about cleanliness,...

Lue lisää

Gina

FlyDirect

7 years ago

Thank you very much for your feedback we are glad you were happy with the service you received from FlyDirect. Regarding the comments you have made of the Smartwings service on the 15th April, please see we will pass these onto the airline as client feedback. We hope to welcome you aboard on another direct flight service in the future.

Tuotearvostelut

Ostopäivä: 22/04/2019

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Flying direct from Jersey is worth it's weight in gold.

Excellent despite setbacks all managed very well & very efficiently. Monday to Monday was not ideal as I work term time but as it was Easter holidays on this occasion it was fine. Redirect did so...

Lue lisää

Gina

FlyDirect

7 years ago

Thank you for your positive comments, we are glad you enjoyed the service provided and your holiday was enjoyable. We are trying to secure weekend departures again for the 2020 program so we hope this will be better for our clients.

Tuotearvostelut

Ostopäivä: 15/04/2019

Luotettu asiakas

Feefo Verified

7 years ago

Very good holiday from start to finish I recommend to anybody how what’s to travel

Gina

FlyDirect

7 years ago

Thank you for your feedback we are glad you had a lovely time away and we hope to welcome you on another FlyDirect holiday in the future.

Tuotearvostelut

Ostopäivä: 15/04/2019

Trusted Customer

Feefo Verified

Guernsey

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Well Organised Trip

Was a bit disappointed with Smartwings could not get alcohol to start the holiday well But as for fly direct everything was organised well pick up from the airport and departure all went well

Gina

FlyDirect

7 years ago

Thank you for your feedback, we are glad that you enjoyed the organisational side of the service and your hotel and facilities. We take on board your comments regarding the drinks service on Smartwings and we are looking to get this rectified on our next Tenerife rotation for 2020!

Tuotearvostelut

Ostopäivä: 08/04/2019

Luotettu asiakas

Feefo Verified

7 years ago

First class

Very helpful and professional

Tuotearvostelut

Ostopäivä: 01/04/2019

Luotettu asiakas

Feefo Verified

7 years ago

Excellent service

The staff were friendly and helpful, the plane was clean and tidy and the flight went and arrived to schedule.

Gina

FlyDirect

7 years ago

Thank you very much for your feedback, we are glad you enjoyed your trip to Tenerife and we look forward to welcoming you on another FlyDirect holiday in the future.

Tuotearvostelut

Ostopäivä: 01/04/2019

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Direct from Jersey makes travel so straightforward. The aircraft was ahead of schedule both ways. The hotel was excellent in every respect - as reflected in the cost Luciano the Tenerife tour rep was...

Lue lisää

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. It was a pleasure to be able to be of assistance in locating your lost ipad. We look forward to assisting you in booking your next Tenerife break.

Ostopäivä: 25/03/2019

Trusted Customer

Feefo Verified

Jersey

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

We will use them again , with all there troubles with the aeroplanes they kept us up to date as things went on , could not ask for more

Gina

FlyDirect

7 years ago

Thank you for your lovely feedback, we are glad we could assist and keep all our clients informed of the changes affecting the Tenerife programme, we look forward to welcoming you on a FlyDirect holiday in the near future.

Ostopäivä: 25/03/2019

Etkö ole saanut arvostelukutsua?

Näytä kaikki media (187)

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

FlyDirect arvostelut

Htl Fuerte EsteponaLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoQuiet and beautiful resort and good attractions close by

TENERIFELisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoEasy and pleasant transaction ;)

TENERIFELisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoExcellent service throughout despite setbacks. Managed very efficiently.

GF FANABELisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoGood service very friendly staff

SOL TENERIFE 4*Lisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoGREAT HOTEL RIGHT ON THE BEACH FRONT ENTERTAINMENT GREAT EVERY NIGHT BREAKFAST GREAT PLENTY OF CHOICE.

SOL TENERIFE 4*Lisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoGood very large hotel, very clean with excellent facilities vast dining hall with great selection of food at breakfast. Nice helpful staff but the general feeling was a little impersonal.

TENERIFELisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoonly problem not of there making was the loss of a day due to rearranged airlines

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?