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Yrityksen Financial Wellness Group arvostelut

Näytetään kaikki 6,789 arvostelua

Trusted Customer

Feefo Verified

Newcastle, Co Down

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Very attentive to our questions and gave full answers which set our minds at rest, but not quite as good as DAL.

Ian Williams

Financial Wellness Group

8 years ago

Thank you for taking the time to feedback. Ian

Luotettu asiakas

Feefo Verified

8 years ago

More regular contact needed and updates

Pretty good service but need to be more regular with updates and responses to emails and messages

Ian Williams

Financial Wellness Group

8 years ago

Based on customer feedback, we are working hard to improve our communication and to ensure that we respond quicker to emails and messages. Thank you. Ian

Trusted Customer

Feefo Verified

London

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Very understanding

Very good, very understanding & supportive.

Ian Williams

Financial Wellness Group

8 years ago

Thank you for taking the time to feedback - much appreciated. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Lack of internal communication in plagued by calls multiple times a day a few weeks ago and it has stressed me out during a very difficult time. And I'm very uncertain and concerned about my debt...

Lue lisää

Ian Williams

Financial Wellness Group

8 years ago

I am sorry to see that you are concerned about the progress you are making with your DMP. A member of our Personal Finance Manager team will contact you to address your concerns. Ian

Trusted Customer

Feefo Verified

Ashford kent

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

You have not sent me any statements to say how much owe what so ever

Statements would be a good start cannot aces you Web site to check anything on line rubbish

Ian Williams

Financial Wellness Group

8 years ago

Thanks for the feedback. Unlike DAL, we don't send monthly statements - we send an annual statement, and also on request. A member of our Personal Finance Manager team will contact you to ensure that you can access our online service so you can stay up to date with the progress you are making. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

This company is very good and nothing is too much for them they are very helpful and my accounts manager Heather is so nice and makes you feel at ease

Ian Williams

Financial Wellness Group

8 years ago

Thank you for your kind comments - I will ensure that they are fed back to Heather. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

Yes would recommend good service

Ian Williams

Financial Wellness Group

8 years ago

Thanks for the recommendation. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

I have no problems with the transfer of my account.

Ian Williams

Financial Wellness Group

8 years ago

Thank you for the feedback. Ian

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi Financial Wellness Group:

excellent very understanding put my mind at rest

Ian Williams

Financial Wellness Group

8 years ago

Thanks for the excellent review - we appreciate it and are glad that we've been able to put your mind at rest. Ian

Luotettu asiakas

Feefo Verified

8 years ago

They have been perfect for all my needs and very helpful when I needed it most

Ian Williams

Financial Wellness Group

8 years ago

Wow - thank you so much for the great feedback. It is very much appreciated. Ian

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