Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Insurance got

I can;t really saw anything I just sign up for insurance with a computer

Sarah

ExoticDirect

6 years ago

Dear Shaun, Thank you for taking the time to leave your review, If you have any questions regarding your cover or need anything else from us at all, please do contact us on 0345 982 5505 or email us at enquiries@exoticdirect.co.uk. Kind Regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Was quick and easy to fill out

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your review, we are happy to hear that you found our website quick and easy! If you do need us in the future please do not hesitate to contact us, and thank you again for taking the time to leave your review. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Very easy to set up a policy only took me ten minutes

Nathan

ExoticDirect

6 years ago

Hello Mark, Thank you for the 5* Review. We are very happy to hear you found the process of starting a policy with us easy and quick. Kind regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Simple, Helpful, Done

They were extremely helpful and made the process extremely easy by calling me back when they were able to take the payment rather than me having to keep pestering them. I spoke to two different...

Lue lisää

Nathan

ExoticDirect

6 years ago

Hello Catryn, Thank you so much for the 4* Review we really appreciate the feedback! I am very happy to hear that the staff members you spoke to were all helpful and made the process easy.

Nathan

ExoticDirect

6 years ago

Kind regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

Dover

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Found the best company

Wanted insurance for my pet budgie means so much to us don't want to lose him. So lucky to have found this company

Nathan

ExoticDirect

6 years ago

Hello John, Thank you so much for rating us with a 5* Review, We are glad you have found a product that suits your needs! Kind regards, The Exotic Direct Team.

Trusted Customer

6 years ago

Thanks team

Luotettu asiakas

Feefo Verified

6 years ago

Very good communication

Very good communication and very helpful

Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for rating us 5*s we really appreciate the feedback and the kind comments you have left. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Simple and straightforward. Value for money. Excellent prompt service.

Nathan

ExoticDirect

6 years ago

Hello Nicola, Thank you for taking the time to rate us 5*s we really appreciate the review and the kind comments as well! Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Great

Very good communication

Nathan

ExoticDirect

6 years ago

Hello Michael & Cheryl, Thank you so much for leaving us a 5* review! We really appreciate the feedback regarding our communication! Kind regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

First class service, and so fast!

Louise

ExoticDirect

6 years ago

Hi Graham,Thank you for taking the time to leave us your review and for rating us with five stars!We are delighted with your great comments regarding our service, thank you very much! Kind RegardsThe Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Great people to deal with.

Lovely pleasant experience. Was talked through the procedure, everything explained with a very helpful assistant.

Louise

ExoticDirect

6 years ago

Hi Barbara, Thank you for taking the time to leave us your review and for rating us with five stars! We are very happy to hear your lovely comments regarding our policy team and that we were able to assist you with your enquiries. If you require any further information on your policy, please do contact the policy team. Kind Regards The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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