Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,995 arvostelua

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

i have been using your service for many years now to insure our tortoise 'Albie'. The information and the way you communicate it is relevant, clear and concise.

Nathan

ExoticDirect

6 years ago

Hello Marion, Thank you so much for rating us 5*s. We really appreciate the feedback. We wish yourself and Albie well! Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent

I rate exotic direct experience excellent, never an issue would highly recommend

Nathan

ExoticDirect

6 years ago

Hello Mark, Thank you for giving us a 5* Review! Thank you also for your kind words and letting us know you would recommend us, we really appreciate it. Kind regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Painless to renew

I received a letter saying that if I wanted to renew my insurance I need not do anything, if I wanted to cancel just let them know. It is so easy and painless that I didn't have to go through...

Lue lisää

Nathan

ExoticDirect

6 years ago

Hello, Thank you for rating us 5*s. We are happy to hear that you found the service painless and easy to use. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

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Mitä Trusted Customer sanoi ExoticDirect:

Very quick and easy to use. Good value for money.

Nathan

ExoticDirect

6 years ago

Hello Paul, Thank you so much for the 5* Review! We are happy to hear you found the service quick and easy to use and that we are also good value for money. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

Staffordshire

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Great

Very helpful and called back at a time that suited me with in minutes of that time my phone went, there was no pushing and I got what I wanted

Nathan

ExoticDirect

6 years ago

Hello Sallianne, Thank you so much for rating us 5*s we really appreciate the feedback. We are so happy that you found our staff to be helpful and are glad to hear you found the insurance product that you wanted. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Pain free process as usual

Sarah

ExoticDirect

6 years ago

Hi Alina, Thank you very much for leaving your lovely review, We are pleased to hear that we can continue to provide an easy process for you. If you do ever need us in the future, please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Customer service was really friendly, all working from home at the moment. Payment was swift and it was all very painless.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for taking the time to leave your positive review, We are happy to hear that you had a positive experience from us, and are glad to assist as normal. Kind Regards, The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

It’s a shame the price has gone up so much, especially not having claimed.

One of the few insurers to insure guinea pigs.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your review, We can confirm that the premium on your policy has remained the same, however all policies can be subject to change due to factors such as claims or other factors that are outside of our control such as insurance premium tax. If you do have any further questions regarding your policy, please email us at enquiries@exoticdirect.co.uk or call us on 0345 982 5505. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent service as usual.

Sarah

ExoticDirect

6 years ago

Hi David, Thank you very much for your review, we are so pleased that you found our service excellent! If you need us in the future at all, please do get in touch. Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo Verified

Liversidge

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

amazing

I would recommend this company to everyone who has exotic pets also I told a few friends on Facebook groups

Sarah

ExoticDirect

6 years ago

Hi Nicholas, Thank you so much for taking the time to leave your review, we are so pleased to hear that you have recommended us to friends as well! If you need anything in the future, please let us know. Kind Regards, The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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