Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I have reviewed your return and can confirm that we received both pairs of shoes back. Unfortunately, only one pair was refunded initially due to an error on our side. Please accept our apologies for this oversight. As advised today, a separate refund for the second pair will now be processed by cheque, please allow 3/5 days for this to reach you via the post. If you have any further questions, please let us know and we will be happy to help.
Tuotearvostelut
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I have reviewed your return and can confirm that we received both pairs of shoes back. Unfortunately, only one pair was refunded initially due to an error on our side. Please accept our apologies for this oversight. As advised today, a separate refund for the second pair will now be processed by cheque, please allow 3/5 days for this to reach you via the post. If you have any further questions, please let us know and we will be happy to help.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.