I am sorry to hear the wrong colour was sent. I have looked into your account and can see your replacement has been sent. Sorry for any inconvenience caused.
Delivery was very poor and was given no reason why until I contacted them. If I had not done that I would probably still be waiting
Chums
Chums
13 years ago
I can only apologise one pair of shoes took longer for delivery. We was currently waiting on the stock to be replenished before we could dispatch. We do usually inform our customers, please accept our apologies if we failed on this occasion. Thanks
I do think that a reduced cost of Postage and Packing should apply - the more you spend the less postage should be charged.
Chums
Chums
13 years ago
We do offer free postage and a next day delivery when orders total over £275.00. We do also do regular promotions for free postage, these are usually sent via e-mail. Are you registered with us? Please e-mail us on enquires@chums.co.uk. Thanks
I ordered the curtains and was supposed to get free tiebacks which i did not get, but i am happy with the curtains.
Chums
Chums
13 years ago
I have looked into this and we do offer tie backs but they are an additional charge. If you wish to order these please e-mail us on enquires@chums.co.uk and we will call you. Thanks .
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.