Alton Towers Holidays ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 15,891 arvostelua
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Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Answer the phone, stop taking advantage with your silly prices
I have tried to phone to make some enquiries many, many times before booking and finally had to book blind. The automated response simply does not cut the mustard.It might help if you thought about...
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Just booked an Enchanted Village short break
Very easy to actually book and great pictures of accommodation. Like the maps of the resort and park. I would like to have seen the car park and where I would be expected to park. How I would be...
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Luotettu asiakas
Feefo Verified
6 years ago
Super easy
Super quick and easy to book. No issue at all and literally took me 5 minutes to do
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Couldn’t speak to anyone. Website was not clear. I understand the times we are living in but if you’re taking money you should provide a better customer service.
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Easy process to follow to book
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Luotettu asiakas
Feefo Verified
6 years ago
Group Booking
I had to make two separate bookings for my party's visit. Wish I had the save in basket option so I could continue.
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Sarah vane extremely helpful lady solves problem in minutes
I booked wrong dates. Spoke to a lady Sarah Vane extremely helpful helped me through what needs to be done problem solved Within minutes of telling the lovely lady what I wanted here’s hoping all...
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
It was easy to book the hotel accommodation, however I have encounterered difficulty buying tickets
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TC
Trusted Customer
Feefo Verified
Chesterfield
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
None existing customer service
I tried to phone customer services because I wanted to know if NHS workers get a discount. Also I have an Autistic són. I was put on hold but nobody answered. After 30 min I gave up.
Also I contacted...
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Luotettu asiakas
Feefo Verified
6 years ago
Impossible to book multiple rooms had to do three different transactions.
Make it easier to book more then one room and be quicker at answering e mails !
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
