Alton Towers Holidays ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 15,891 arvostelua
TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Easy to book, difficult to amend!
Can book the hotel and park easily, but when it comes to amending a booking you can’t do it online and you can’t speak to anyone unless it’s 7 days before you arrive. We booked park tickets and were...
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Luotettu asiakas
Feefo Verified
6 years ago
Excellent customer service
I accidentally booked the wrong day and when contacting them to arrange possible changes the lady who I spoke to was very helpful and took away all the worry and was very helpful.
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Luotettu asiakas
Feefo Verified
6 years ago
WEBSITE not working
We had booked a holiday, which was cancelled due to Covid. We accepted a voucher instead.
The website didn't work for weeks. No one replied to emails. Eventually, the website just started...
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Luotettu asiakas
Feefo Verified
6 years ago
easy and fast
0
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
prices shown should include park tickets for all short stays. we looked at alton towers hotel then realised we had to add the price of the tickets to the value shown, whereas The Dog and partridge...
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Luotettu asiakas
Feefo Verified
6 years ago
it was adequate
It was adequate
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Brilliant service
Really organised, when I called the staff were very friendly and helpful and reassuring about how they are keeping everyone safe regarding the covid19.
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Needed more help before booking hopefully it will turn out ok
Wanted to book 1 day at water park and 1 day at theme park but was no where, called but would only talk if going in next 7 days, have more questions but website does not have all info
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TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
Easy enough to book
Booking the hotel was pretty easy. The choice of rooms were displayed well and the list of facilities was easy to see. The only thing I found a bit tricky was then booking restaurants. Availability...
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TC
Trusted Customer
Feefo Verified
Aberdeen
6 years ago
Mitä Trusted Customer sanoi Alton Towers Holidays:
All the way through the booking process but there was an issue with the website at the final point
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
