¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Timbuktu Travel

Cliente de confianza

Verificada por Feefo

7 years ago

Joanna was wonderful to work with on planning our 1st trip to Africa. She has a wealth of knowledge and never tired of our questions inquires. Our trip to N. Tanzania went perfectly.

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Kathy,

Thank you so much for taking the time to leave such a wonderful a review.

Joanna and the team are thrilled to hear that you had such an amazing time on your first trip to Africa - we hope it will be the first of many!

Phoebe and Timbuktu Team

Reseñas de productos

Fecha de compra: 10/12/2018

0

Cliente de confianza

Verificada por Feefo

7 years ago

An easy, customizable travel experience

Timbuktu allowed for an easy to use, customizable experience. I was able to plan out my own itinerary easily online, and then work with an agent to refine it. I find that typical travel agents don't...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Nicole,

Thank you very much for taking the time to leave such a wonderful review. Joanna and the team are thrilled that you enjoyed using our site to design your honeymoon trip to Kenya. We hope you had a wonderful and relaxing safari in Laikipia and the Masai Mara and that this was the perfect way to celebrate your marriage.

All the best,

Phoebe and the Timbuktu Team

Reseñas de productos

Fecha de compra: 06/10/2018

0

Cliente de confianza

Verificada por Feefo

7 years ago

Trip of of LIfetime Becomes Reality!

Can't imagine how they could have done any more, or any better, for us. Everything about the trip was perfect. Joanne was incredible to work with. She stayed in touch with us from the first day we...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi there,

Thank you very much for taking the time to leave such a wonderful review! Joanna and the team are thrilled to hear that you had such a good time and that you were pleased with how everything went! I am extremely happy to hear that Tanzania lived up to your expectations - it truly is a beautiful country!

All the best,

Phoebe and the Timbuktu Team

Fecha de compra: 01/10/2018

0

CA

Cassie

Verificada por Feefo

Phoenix

7 years ago

Lo que Cassie dijo sobre Timbuktu Travel:

Fantastic for Booking a Honeymoon!

While we haven't actually been on the trip yet, booking with Timbuktu was incredible! As an avid traveler, I like to have complete control over the details of my trips, but in the midst of planning a...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Cassie,

Thank you so much for such a wonderful review. Joanna and the team are delighted that we could help make your honeymoon planning stress free in a time when you have so many important things to focus on! We hope you have a beautiful wedding day and that your honeymoon is everything you wished for and more!

All the best,

Phoebe and the Timbuktu Team

Fecha de compra: 18/09/2018

0

JK

Jessica Kitson

Verificada por Feefo

7 years ago

Lo que Jessica Kitson dijo sobre Timbuktu Travel:

Amazing!

Joanna from Timbuktu was amazing! She gave us the honeymoon of our dreams in South Africa. She thought of every detail and we didn't have to worry about anything, giving us all our vacation time to...

Arwen

Timbuktu Travel

7 years ago

Hi Jessica,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're also so pleased that you had such fabulous honeymoon in Africa and were able to just relax.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Reseñas de productos

Fecha de compra: 16/09/2018

0

PS

Phil Smith

Verificada por Feefo

7 years ago

Lo que Phil Smith dijo sobre Timbuktu Travel:

First class service

First class service and customer focus. Excellent options and local support, Highly recommended.

Arwen

Timbuktu Travel

7 years ago

Hi Phil

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're also so pleased that you had such a great trip to Africa.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Reseñas de productos

Fecha de compra: 09/09/2018

0

ES

Emma Soto

Verificada por Feefo

8 years ago

Lo que Emma Soto dijo sobre Timbuktu Travel:

Jonty, our head of sales agent has been wonderful: efficient, prompt and knowlegeable.

Arwen

Timbuktu Travel

8 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Fecha de compra: 17/09/2018

0

SF

Sofia Filipe

Verificada por Feefo

Lisbon, Portugal

8 years ago

Lo que Sofia Filipe dijo sobre Timbuktu Travel:

I am going to Africa because of Timbuktu

Fantastic work; professional, efficient and fast. Jonty is an empathic communicator- very good quality. Jonty is calm, confident and very helpful. In comparison to other companies, Timbuktu is a lot...

Arwen

Timbuktu Travel

8 years ago

Hi Sofia,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Fecha de compra: 13/09/2018

0

Cliente de confianza

Verificada por Feefo

8 years ago

Jonty was super helpful!

Arwen

Timbuktu Travel

8 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Fecha de compra: 14/09/2018

0

EH

Emma Hardie

Verificada por Feefo

England, UK

8 years ago

Lo que Emma Hardie dijo sobre Timbuktu Travel:

Wonderful service, ideas and follow up

We used Timbuktu and more specifically Jonty and his team to fill in the (substantial) gaps in our Namibian adventure. Everything went according to plan and we were so grateful for Jontys...

Arwen

Timbuktu Travel

8 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service. We're really pleased to hear that we were able to help in that tricky situation and hope you went on to still have a fantastic trip.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Reseñas de productos

Fecha de compra: 18/04/2018

0

Reseñas de Timbuktu Travel

Rivertrees Country InnMás opiniones de este productoVer sitio web del productoWonderful property. Only one night stay but was lovely.

Maramboi Tented CampMás opiniones de este productoVer sitio web del productoBeautiful property. Everyone was welcoming and helpful. Loved being surrounded by wondering animals.

Serengeti Kati Kati Tented CampMás opiniones de este productoVer sitio web del productoVery comfortable for a tented camp. Didn't want to sleep and miss hearing the lions an other animals on their nightly rounds. Everyone was wonderful.

Tloma LodgeMás opiniones de este productoVer sitio web del productoBeautiful grounds with gardens and a coffee plantation. Here again everyone was kind and welcoming. Very nice accommodations.

Pongwe Beach HotelMás opiniones de este productoVer sitio web del productoAmazing waters & beach. Very relaxing. Staff was terrific and accommodating. Comfortable accommodations. Could live the barefoot life style.

Eka HotelMás opiniones de este productoVer sitio web del producto

Borana LodgeMás opiniones de este productoVer sitio web del producto

&Beyond Kichwa Tembo Tented CampMás opiniones de este productoVer sitio web del producto

The Lazizi Premiere NairobiMás opiniones de este productoVer sitio web del producto

Walden HouseMás opiniones de este productoVer sitio web del productoWe were very pleased with the Walden House. The staff were very friendly and helpful and the room was clean and comfortable.

La Cotte Forest CottagesMás opiniones de este productoVer sitio web del productoThe cottage was lovely! Cassandra was very helpful and we were able to contact her easily. There were quite a few millipedes on the walls and ceilings, which would be our only complaint.

nThambo Tree CampMás opiniones de este productoVer sitio web del productoWe LOVED nThambo. A completely unique experience! All of the staff were amazing. Our tracker Issac and our guide Jan were both phenomenal and we couldn't have asked for better. If you want to get up...Leer más

Rivertrees Country InnMás opiniones de este productoVer sitio web del producto

Ngorongoro Farm HouseMás opiniones de este productoVer sitio web del producto

Four Seasons Safari LodgeMás opiniones de este productoVer sitio web del producto

Kisiwa HouseMás opiniones de este productoVer sitio web del producto

Zuri Zanzibar Hotel & ResortMás opiniones de este productoVer sitio web del producto

Your booking experience with TimbuktuMás opiniones de este productoVer sitio web del producto

Teufelskrallen Tented LodgeMás opiniones de este productoVer sitio web del productoWonderful tented lodge, a bit breezy going to the loo at night! It was 2degrees when we got up in the morning.

Fish River LodgeMás opiniones de este productoVer sitio web del productoWonderful location, the food was not good.

Sossusvlei LodgeMás opiniones de este productoVer sitio web del productoLarge but very comfortable lodge. Perfect for dune visiting. The Junior suite was really lovely.

Hansa HotelMás opiniones de este productoVer sitio web del productoQuirky hotel, but service at breakfast was terrible.

Mowani Mountain CampMás opiniones de este productoVer sitio web del productoDisastrous service, but beautiful location. The food was sometimes inedible. As for the management, get off your phone and pay some attention to your guests!

Okonjima Bush CampMás opiniones de este productoVer sitio web del productoBiggest treat of all, thanks to Jonty and Martin and team in Namibia. Thank you so much for rescuing our day.....wonderful suite, amazing guide, perfect hostess.

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?