¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Timbuktu Travel

RG

Verificada por Feefo

London

7 years ago

Lo que RG dijo sobre Timbuktu Travel:

Unbelievably patient and helpful

Jonty at Timbuktu was absolutely brilliant in helping to arrange our upcoming trip to South Africa. the trip needed to coordinate with a group event taking place near Cape Town, and Jonty really...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Robert,

Thank you very much for such a wonderful review. Jonty and the Timbuktu Team are delighted that you have enjoyed the process of arranging your trip so far and we all hope that you have the most amazing time in South Africa.

All the best,

Phoebe and the Timbuktu Team.

Fecha de compra: 23/01/2019

0

KM

Kristi Myers

Verificada por Feefo

7 years ago

Lo que Kristi Myers dijo sobre Timbuktu Travel:

Great personalized trip planning & follow-up!

Jonty helped plan our African trip and was so helpful! He gave suggestions that made sense and worked hard to get our trip to be a perfect trip for us! His folllow up was personalized and thoughtful!...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Kristi,

Thank you very much for such a wonderful review! Jonty and the Timbuktu Team are delighted that you had such a good time in Tanzania and got some true wilderness experiences at Kati Kati camp. We look forward to welcoming you back to Africa in the near future!

All the best,

Phoebe and the Timbuktu Team!

Reseñas de productos

Fecha de compra: 14/01/2019

0

AT

Alexander Taylor

Verificada por Feefo

7 years ago

Lo que Alexander Taylor dijo sobre Timbuktu Travel:

Timbuktu delivered everything that I wanted

Excellent knowledge of the market, tailored to my family’s particular requirements! All of the accommodation was exceptional, different and value for money. I couldn’t recommend Timbuktu enough ...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Alexander,

Thank you very much for your wonderful review. Johnny and the Timbuktu Team are delighted that you had such a good time in South Africa and we look forward to helping you with any future trips to Africa which you may have in mind.

All the best,
Phoebe and the Timbuktu Team.

Reseñas de productos

Fecha de compra: 10/01/2019

0

Cliente de confianza

Verificada por Feefo

7 years ago

We were planning a honeymoon to Kenya and were at a loss until Timbuktu. The platform was incredibly user friendly, and Kristin was a pleasure to work with. She kept up to date with our itinerary and...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi there!

Thank you very much for such a wonderful review. Kristin and the Timbuktu Travel team are delighted that you've enjoyed planning your honeymoon with us and we all hope that you both have an amazing time in Kenya.

All the best,

Phoebe and the Timbuktu Team

Fecha de compra: 14/01/2019

0

SH

Samantha Moylan-Heydt

Verificada por Feefo

Surrey, UK

7 years ago

Lo que Samantha Moylan-Heydt dijo sobre Timbuktu Travel:

Professional, friendly, knowledgeable and a pleasure to deal with

Kat was just so generous with her time and advice. Even when it looked like I wasn't going to book as it was out of my price range she continued to give me advice so that I could book myself. However...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Samantha,

Thank you very much for such a wonderful review - Kat and the Timbuktu Team are delighted that you have managed to design such a fantastic trip that you are so excited for! We hope that you have an amazing time at Laikipia!

All the best,

Phoebe and the Timbuktu Team

Fecha de compra: 08/01/2019

0

JZ

Joe Zeoli

Verificada por Feefo

Philadelphia

7 years ago

Lo que Joe Zeoli dijo sobre Timbuktu Travel:

I'm so happy I found Timbuktu to help me plan a very quick trip to Kenya and then on to Victoria Falls. Everything Jonty suggested was absolutely perfect and he was very informative and helpful every...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Joe,

Thank you very much for such a lovely review. Jonty and the Timbuktu Team are delighted that you enjoyed your time in Kenya and Vic Falls and we certainly hope to be of assistance on your next trip to Africa!

All the best,

Phoebe and the Timbuktu Team!

Reseñas de productos

Fecha de compra: 27/04/2018

0

NR

Nicole Rhicard

Verificada por Feefo

7 years ago

Lo que Nicole Rhicard dijo sobre Timbuktu Travel:

Kristin was awesome to work with!

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Nicole,

Thank you very much for such a lovely review - Kristin and the Timbuktu Team are delighted that you have enjoyed designing your trip so far. We hope you have the most wonderful time in Tanzania and can't wait to hear about your trip when you return.

All the best,

Phoebe and the Timbuktu Team

Fecha de compra: 04/01/2019

0

CD

Catherine DeLorey

Verificada por Feefo

7 years ago

Lo que Catherine DeLorey dijo sobre Timbuktu Travel:

Joanna Rigby-Jones is great at communicating quickly back and forth and working on getting things just right. She is patient about answering all questions. She's a delight and worked hard to make...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Catherine,

Thank you very much for such a lovely review - Joanna and the Timbuktu Team are delighted that you have enjoyed working with us so far. We all hope that you have the most wonderful time on your trip to South Africa.

All the best,

Phoebe and the Timbuktu Team!

Fecha de compra: 02/01/2019

0

KK

Kathleen Kurchyn

Verificada por Feefo

7 years ago

Lo que Kathleen Kurchyn dijo sobre Timbuktu Travel:

Excellent service!

From my very first communication with Timbuktu 3 months ago, I have been so impressed with Joanna’s responsiveness, knowledge, information, suggestions and understanding of what we were looking for...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Kathleen,

Thank you very much for such a wonderful review! Joanna and the Timbuktu Team are delighted that you've enjoyed planning your trip with us so far and we all hope that you have a wonderful time on your trip where you will undoubtedly see the most beautiful parts of this continent!

Hoping you have a wonderful Christmas and New Year!

All the best,

Phoebe and the Timbuktu Team

Fecha de compra: 07/12/2018

0

Cliente de confianza

Verificada por Feefo

7 years ago

Kat helped me craft the most amazing birthday trip EVER!

I promised my son that I would take him any where in the world that he wanted to go for his 16th birthday. I was a bit overwhelmed when he said Kenya!! I did a bunch of online research and ended up...

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Jennifer,

Thank you very much for such a wonderful review! Kat and the Timbuktu Team are thrilled to see that you had such a good time in Kenya and that the trip met and exceeded all of your expectations.

All the best,

Phoebe

Reseñas de productos

Fecha de compra: 04/07/2018

0

Reseñas de Timbuktu Travel

Farm House Valley LodgeMás opiniones de este productoVer sitio web del productoVery nice accommodations and excellent home grown food!

Serengeti Kati Kati Tented CampMás opiniones de este productoVer sitio web del productoOne of the best parts of the Serengeti! Loved the tents and sleeping while listening to hyena’s and lions. Nice hot showers!

DoubleTree Resort NungwiMás opiniones de este productoVer sitio web del productoA beautiful hotel and resort! It was a questionable neighborhood, but fine as long as you stayed inside the hotel compound.

Tembo House HotelMás opiniones de este productoVer sitio web del productoOlder, small hotel rooms. It was nice as in the ocean, but maybe not my style.

Victoria Falls Safari LodgeMás opiniones de este productoVer sitio web del productoBeautiful lodge, great food and friendly hotel staff! Loved it!

La Cotte FarmMás opiniones de este productoVer sitio web del productoGreat interior design, comfy beds, good value for money

Auberge ProvenceMás opiniones de este productoVer sitio web del productoGreat location, superb service. Def go for the ocean view rooms

Sanbona Gondwana LodgeMás opiniones de este productoVer sitio web del productoGreat accommodation and lovely staff. Fascinating insight into conservation! Accommodation was modern and smart, could perhaps benefit from some more antique furniture to add more character but...Leer más

Your booking experience with TimbuktuMás opiniones de este productoVer sitio web del producto

Karen Blixen CampMás opiniones de este productoVer sitio web del producto

The Lazizi Premiere NairobiMás opiniones de este productoVer sitio web del producto

Nairobi Hilton (Diamond Hilton member)Más opiniones de este productoVer sitio web del producto

Sarara Tented CampMás opiniones de este productoVer sitio web del producto

Il Ngwesi Community LodgeMás opiniones de este productoVer sitio web del producto

Peponi HotelMás opiniones de este productoVer sitio web del producto

Nairobi Hilton (Diamond Hilton member)Más opiniones de este productoVer sitio web del producto

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?