Inspiring and empowering customers to read, learn, create and play
Servicio
3.2
/5
5
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1
556
100
75
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448
1,284
valoraciones en el último año
Mostrando 269,282 reseñas
Cliente de confianza
Verificada por Feefo
10 months ago
Children's books 📚 and crayons 🖍
Good quality books ,arrived in quick time & well protected the crayons were wonderful & bright colours & easy for my grandchildren to hold well done 👏
0
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SM
Sarah Murrant
Verificada por Feefo
GBR
10 months ago
Lo que Sarah Murrant dijo sobre The Works:
Shocking
Took 3 weeks to start processing our order for them to send 3 items and tell me the rest is out of stock. Tried to blame the wait time on evri. Shocking customer service and wait time
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed with items missing.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received all of your order.
We are working hard on getting our processes rectified and our despatch times improved.
Our records show a refund has been issued.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
2
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CS
carmel scott
Verificada por Feefo
10 months ago
Lo que carmel scott dijo sobre The Works:
very good service
0
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AM
Amanda
Verificada por Feefo
10 months ago
Lo que Amanda dijo sobre The Works:
Takes far too long to dispatch anything !!
Donna Smith
The Works
9 months ago
Good morning,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Compartir
CN
Carol Nixon
Verificada por Feefo
GBR
10 months ago
Lo que Carol Nixon dijo sobre The Works:
Great purchase of calendar and diary
Excellent
Items very good value for money
0
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DR
Dana Rogo
Verificada por Feefo
10 months ago
0
Compartir
Cliente de confianza
Verificada por Feefo
10 months ago
Arrived in the designated time and was well packaged
0
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Cliente de confianza
Verificada por Feefo
10 months ago
0
Compartir
PB
Patricia Brooman
Verificada por Feefo
GBR
10 months ago
Lo que Patricia Brooman dijo sobre The Works:
dont bother
very poor had to phone about my missing order and was told it had been cancelled!!! due to warehouse problems. why wasnt i contacted?
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received your order.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Compartir
Cliente de confianza
Verificada por Feefo
10 months ago
Problems with delivery sorted by company.
This delivery had complications but they works did eventually deal with the problems though is did become complicated. It was not delivered when expected after a week I contacted them as the items...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.