¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de The Works | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

PM

Patricia Maxwell

Verificada por Feefo

8 months ago

0

SW

Shirley A Wittering

Verificada por Feefo

GBR

8 months ago

Lo que Shirley A Wittering dijo sobre The Works:

Great Choice

Great choice, good value, pleasant venue.

0

HT

Huong Tran

Verificada por Feefo

8 months ago

0

ER

Esther Ross

Verificada por Feefo

8 months ago

0

Cliente de confianza

Verificada por Feefo

8 months ago

Advent books

Excellent selection of products, great prices and good delivery times

0

Cliente de confianza

Verificada por Feefo

8 months ago

It took almost a months from the date of me ordering to me actually receiving my items !!!

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Cliente de confianza

Verificada por Feefo

8 months ago

Helpful Staff

The staff have been so helpful it was refreshing not to be treated in the 'if you cant see it we haven't got it' manner, The staff went out of their way to be accommodating, special mentions to...

0

SF

sandra FULLERTON

Verificada por Feefo

8 months ago

Lo que sandra FULLERTON dijo sobre The Works:

Truth @ 101

Good company and lots of choices, lots of different things to purchase and thr price is good

0

Cliente de confianza

Verificada por Feefo

8 months ago

Slow to despatch

Really slow to despatch order. I chased it up by email after 5 working days and was told the expected delivery time is ten days from ordering. Actually arrived after 3 weeks

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

JA

Jackie

Verificada por Feefo

GBR

8 months ago

Lo que Jackie dijo sobre The Works:

Nightmare online order, just not acceptable.

I have always shopped at The Works and ordered online, but since they have moved warehouse, it has been a nightmare with orders. I ordered 8 items on 8th November, and by 4th December they still...

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that all of your order was not delivered to you. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0