Tenon Tours creates personalized trips that connect you to the best of Europe.
Servicio
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valoraciones en el último año
Mostrando 761 reseñas
JO
Joshua
Verificada por Feefo
East Lansing, MI
6 years ago
Lo que Joshua dijo sobre Tenon Tours:
Tenon has your back!
When the pandemic struck, Tenon's Courtney Michel helped us move our Ireland trip back one year without additional charges. Very helpful during what was a dificult time for all of us.
Elizabeth
Tenon Tours
5 years ago
We're happy that Courtney was able to help adjust your travel plans, Joshua. Thank you for sharing your experience and we look forward to traveling with you soon!
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BR
Bridget
Verificada por Feefo
6 years ago
Lo que Bridget dijo sobre Tenon Tours:
Not sure how I feel since COVID postponement, services not fully received
I didn't get a lot of support regarding flights even though that was indicated as available. Also, I am nervous about what sort of service we'll get regarding site visits while in Ireland - are we on...
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Elizabeth
Tenon Tours
6 years ago
Thank you for your review of Tenon Tours. We do offer assistance when booking flights, however, there are security measures in place that do not allow our team to manage independently-booked flights. I apologize if this caused any frustration and hope that you were able to sort your flight arrangements. Your By-Your-Side Service℠ TEAM member will be in touch with you to discuss any new time arrangements, if necessary.
We know this is an uncertain time for many, and we want you to know that we are diligently working with all our partners to learn the new process for when international travel resumes. Your By-Your-Side Service℠ TEAM member will be in direct contact with you to discuss any and all safety precautions to prepare you for a safe and fun trip to Ireland.
Please know that we want you to feel comfortable, safe and excited for your upcoming trip. If you have any further questions or concerns, please contact your By-Your-Side Service℠ TEAM member directly or email travel@tenontours.com.
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DA
David
Verificada por Feefo
6 years ago
Lo que David dijo sobre Tenon Tours:
Hoping for Next Year
When we were unable to take our scheduled trip because of Covid, they managed all of the notifications necessary. Now we are hoping for next year.
Elizabeth
Tenon Tours
5 years ago
Thank you for your review, David! We are sorry that you weren't able to travel as planned, but we hope that we will be able to make your travel dreams a reality next year.
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PL
Patricia L.
Verificada por Feefo
6 years ago
Lo que Patricia L. dijo sobre Tenon Tours:
Excellent Customer Service
The customer service has been excellent. No matter what changes or how many changes are made it is always met with kindness and professionalism. Nice Job Girls!!
Elizabeth
Tenon Tours
5 years ago
Patricia, we're so glad that you had a positive experience with our team. Thank you for sharing!
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Cliente de confianza
Verificada por Feefo
6 years ago
Excellent customer service
Christine and Natasha (and the operations team) have gone above and beyond in trying to reschedule our 12-day honeymoon to Scotland/Ireland not once but twice since our initial booking in 2019 due...
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Elizabeth
Tenon Tours
5 years ago
Thank you so much for your feedback. We are truly sorry that your honeymoon had to be rescheduled but we are looking forward to planning a perfect trip for you!
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SH
Sharon
Verificada por Feefo
Montana
6 years ago
Lo que Sharon dijo sobre Tenon Tours:
Compassionate and professional care
Tenon did an absolutely tremendous job detailing an itinerary that fit our pace. The accommodations were all outstanding!! We loved using them, had to postpone our 2nd trip due to Covid and will...
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Elizabeth
Tenon Tours
5 years ago
Thank you for such a great review, Sharon. We're always happy to hear from our repeat travelers. We are sorry that your trip was canceled but look forward to having you travel with us again soon.
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CH
Charles
Verificada por Feefo
6 years ago
Lo que Charles dijo sobre Tenon Tours:
they were very helpful in rescheduling our trip - due to the Covid 19 sitiuation, we were not able to take our trip at this time
Elizabeth
Tenon Tours
5 years ago
Charles, thank you for your review. We are sorry that you weren't able to travel but are looking forward to planning your rescheduled trip of a lifetime. It will be worth it!
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JE
Jeffrey
Verificada por Feefo
6 years ago
Lo que Jeffrey dijo sobre Tenon Tours:
The people there are awesome and have great customer service skills.
Elizabeth
Tenon Tours
5 years ago
That is great to hear, Jeffrey! Thank you for sharing your feedback with us.
1
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BO
Bob
Verificada por Feefo
6 years ago
Lo que Bob dijo sobre Tenon Tours:
Great customer service
1
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BR
Brian
Verificada por Feefo
6 years ago
Lo que Brian dijo sobre Tenon Tours:
Due to Covid, we postponed our trip to September 2021. Based on everything Tenon has done so far for us we anticipate that the great service will continue.
Elizabeth
Tenon Tours
5 years ago
Thank you for sharing your experience and for choosing to reschedule with us. We are excited for your upcoming trip to England!
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
