Reseñas de Tenon Tours

Thanks for your review, Linda! We are glad that you choose to work with us as well. We can't wait to hear about your first international trip to Ireland.

Thank you for your review. We apologize for any delay in communication while adjusting your travel plans. Our team was working diligently to assist all our travelers, but we realize that this may have caused a slower response than normal and therefore, some confusion. Please know that our Cancel For Any Reason Waiver (CFAR) with the purchase of TripMate Travel Protection states that refunds will be issued as future travel credits. Your satisfaction remains a high priority to us. If you have further concerns or questions, please feel free to email us at travel@tenontours.com or contact your By-Your-Side Service team member directly.

Hi Ralph, thank you for your feedback. We apologize for the delays in communication as our team was working with booked travelers in order of departure date. However, we're glad that you were happy overall with our service and look forward to having you travel with us soon.

Thank you for sharing your feedback with us! We are looking forward to your trip to England.

Thank you for your feedback! We apologize for the communication delays while adjusting your travel plans -- we realize that we had a slower response than usual however we are working to streamline our process to eliminate this in the future. We're sorry for any misleading communication regarding our travel insurance and understand your concern. We hope that you are excited for your upcoming trip to Ireland and look forward to hearing about it.

We're happy to hear that you were satisfied with our customer service! Thank you for sharing and we hope to travel with you soon.

Hi John, we really appreciate your feedback. I will be sure to pass this along to Janet and Natasha as well. Thank you for choosing to reschedule your trip to Ireland with us - we are looking forward to hearing all about it!

Hi Kathleen, Thank you for your review. We are sorry that you have been waiting for a response from our team regarding your upcoming trip. We have checked your booking records and see that your By-Your-Side Service℠ TEAM member reached out earlier this month to discuss your travel plans. If you have further questions or concerns, please do not hesitate to reach your BYSS member directly. You may also contact us at travel@tenontours.com or 1.855.468.3666.

We're happy that Courtney was able to help adjust your travel plans, Joshua. Thank you for sharing your experience and we look forward to traveling with you soon!

Thank you for your review of Tenon Tours. We do offer assistance when booking flights, however, there are security measures in place that do not allow our team to manage independently-booked flights. I apologize if this caused any frustration and hope that you were able to sort your flight arrangements. Your By-Your-Side Service℠ TEAM member will be in touch with you to discuss any new time arrangements, if necessary. We know this is an uncertain time for many, and we want you to know that we are diligently working with all our partners to learn the new process for when international travel resumes. Your By-Your-Side Service℠ TEAM member will be in direct contact with you to discuss any and all safety precautions to prepare you for a safe and fun trip to Ireland. Please know that we want you to feel comfortable, safe and excited for your upcoming trip. If you have any further questions or concerns, please contact your By-Your-Side Service℠ TEAM member directly or email travel@tenontours.com.