Reseñas de Sephora

Hi , Thank you for your feedback, and we're so sorry to hear about your experience. We completely understand how frustrating this must have been, especially after selecting express delivery. Please rest assured that we’ve taken your concerns seriously. We’ve sent you an email today with an update and next steps regarding your order. If you haven’t seen it yet, please check your inbox or spam/junk folder just in case.Thank you again for bringing this to our attention and once again, our sincere apologies for the inconvenience caused. We're here to help and make things right. Warm regards Customer Care

Hi, We're very sorry to hear about the condition in which your order arrived. This is certainly not the experience we aim to provide, and we understand how disappointing it must have been to receive your items in such packaging. Please contact us directly at care@sephora.co.uk so we can look into this further and make things right. We truly appreciate your feedback, and we're committed to improving your experience with us. Warm Regards, Customer Care