¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

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¿Cómo verificamos las reseñas?

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Reseñas de Orbitsound | Reseñas de servicio al cliente para https://www.feefo.com/reviews/orbitsound | Feefo

OC

Orbitsound Customer

6 years ago

Fecha de compra: 13/06/2018

Lo que Orbitsound Customer dijo sobre Orbitsound:

Bought a soundbar, but it wasn’t right for us the customer service were brilliant in getting it returned.

Reseñas de productos

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

https://www.orbitsound.com/en/articles/2018/hard-of-hearing-airsound-can-help/

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

OC

Orbitsound Customer

6 years ago

Fecha de compra: 12/06/2018

Lo que Orbitsound Customer dijo sobre Orbitsound:

It is a good sound produced by this sound bar especially at higher volume

The service is good

0

Cliente de confianza

6 years ago

Fecha de compra: 10/06/2018

Tinny sound from a tin pot outfit

They could actually reply to e-mails and telephone calls for a start! Took me two weeks of chasing to send me a returns label for their soundbar. Thought with the 100 day free return offer I couldn’t...

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Alex

Orbitsound

6 years ago

We're very sorry to hear of the difficulties you experienced in arranging a return. We pride ourselves in not just delivering great audio, but a high level of customer service so I apologise for your below par experience. Due to new processes being implemented recently, we have experienced some teething issues which have now been ironed out. We would always consider you an existing customer, should you ever wish to try one of our products in the future please do not hesitate to contact us.

Reseñas de productos

Alex

Orbitsound

6 years ago

We're very sorry to hear that you felt the BAR A60 lacked bass, we are often praised for our bass as the BAR A60 comes with a dedicated subwoofer and you can adjust both the bass and treble separately. Very occasionally the BAR A60 doesn't pair with the wireless subwoofer out of the box, which could be what happened with your product. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

Cliente de confianza

7 years ago

Fecha de compra: 14/05/2018

Prompt, excellent,friendly service.

Reseñas de productos

0

OC

Orbitsound Customer

7 years ago

Fecha de compra: 24/05/2018

Lo que Orbitsound Customer dijo sobre Orbitsound:

Remote Control for SoundBar

Easy to order and very quick delivery. However if the remote control had been better constructed in the first place i wouldn't have needed a replacement. the new one is considerably more robust,...

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Reseñas de productos

0

Cliente de confianza

7 years ago

Fecha de compra: 23/05/2018

Extremely helpful

Excellent service. Immediate response with helpful advice was very much appreciated.

Reseñas de productos

0

Cliente de confianza

7 years ago

Fecha de compra: 17/05/2018

Remote controller much improved over original

Prompt result

1

Cliente de confianza

7 years ago

Fecha de compra: 27/04/2018

Excellent servce and outstanding product!

Reseñas de productos

0

OC

Orbitsound Customer

7 years ago

Fecha de compra: 08/05/2018

Lo que Orbitsound Customer dijo sobre Orbitsound:

Super fast delivery

Reseñas de productos

0

OC

Orbitsound Customer

7 years ago

Fecha de compra: 03/05/2018

Lo que Orbitsound Customer dijo sobre Orbitsound:

customer service as it should be

from start to finish simon at orbitsound was helpful in every way even in follow up the customer service level was way beyond other outlets orbitsound would probably now be my first point of contact...

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Reseñas de productos

1

Reseñas de Orbitsound

BAR A60(33) reseñas más de este productoVer sitio web del productoBuild quality fantastic, we are hard off hearing so wasn’t for us.

BAR A60(33) reseñas más de este productoVer sitio web del productoSub woofer too weak resulting in significant lack of bass

Replacement Remote Control(230) reseñas más de este productoVer sitio web del producto

Replacement Remote Control(230) reseñas más de este productoVer sitio web del productoThe new remote control is considerably more robust than the old one, suggesting ORBITSOUND know that the original was rubbish, perhaps they could/should have offered a free replacement?

Replacement Remote Control(230) reseñas más de este productoVer sitio web del productoThe extra remote was received in a couple of days - very quick delivery

S4 Subwoofer(8) reseñas más de este productoVer sitio web del productoThe Dock is brought even more alive with the addition of the S4 Subwoofer. Just fantastic!

Replacement Remote Control(230) reseñas más de este productoVer sitio web del productoPerfect I'm really happy with product and service

Audiocast M5(6) reseñas más de este productoVer sitio web del productothe audiocast app kept freezing time after time after time the units were not able to maintain / hold the wifi signal but kept failing even with a booster so music cast to the speakers stopped every...Leer todo

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?