Thank you for the positive feedback, it lovely to hear that Nancy is doing so well on Natures Menu and that even strangers have noticed how glossy her coat is.
In regards to the delivery comments, we do understand that our customers have busy lives and may not be able to always be there to accept a delivery. We can provide you with a window of time when to expect the delivery by calling our office on the delivery morning. If you wish the order to be left we will do so providing you have written in the delivery comments box with clear instruction. Please be aware that as the products are delivered on temperature control vans they are not in insulated packaging and the responsibility is yours should the products defrost.
It is always worth giving our office a call, we do try to help where possible.
Once again thank you, for your valued custom and advocating a raw diet.
Natures Menu Customer Services.