Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Kind regards
Mocka Customer Service
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RA
Radika
Perth
5 years ago
Lo que Radika dijo sobre Mocka:
Easy to order, fast delivery
Quick delivery and good communication re delivery
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Cliente de confianza
5 years ago
Delivered promptly, packaged well and love the product - it is exactly as I
Delivered promptly, packaged well and love the product - it is exactly as I reviewed on line.
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FB
Fallon Bridges
5 years ago
Lo que Fallon Bridges dijo sobre Mocka:
Reasonably fast email correspondance.
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Cliente de confianza
5 years ago
fast easy process and a great quality bed at an affordable price
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TL
Tameeka Lay
5 years ago
Lo que Tameeka Lay dijo sobre Mocka:
Fantastic!
Great quality products and the delivery was prompt! Would definitely buy from Mocka again!
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Cliente de confianza
5 years ago
Laundry made easy thanks to the removable bag and lightweight frame!
Goodquality chair but I wouldn’t ever order again.
I purchased a high chair which was missing multiple pieces, they agreed to send replacements but didn’t even check!!! And so had to send me a second replacement order. It took over 1 1/2 mths before...
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Mocka Customer Service AU
Mocka
5 years ago
Hi There, this sounds like a frustrating experience all round and we appreciate the time taken to let us know. Please be assured this was certainly never our intention to create a frustrating experience. Unfortunately, given the nature of large manufacturing runs and the possibility of occasional human error, a very small number of products may slip through this process. We are constantly working to improve this approach and do hope we have not lost too much faith for the future.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
