¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Long Tall Sally | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Cliente de confianza

Verificada por Feefo

2 months ago

Beware of buying from this company.

I am still awaiting credit for this returned merchandise. I have an acknowledgement of receipt of the merchandise but so far no money has been returned to me.

Timea

Long Tall Sally

2 months ago

It would seem at the present time we are yet to receive your return parcel, We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account. We kindly ask to allow up to 28 working days for returns to reach our warehouse and a refund to be processed. (Not including weekends or bank holidays) You will be notified via email once a refund has been issued. If it has passed this time frame please provide your tracking number and a list of the item/s returned Thank you

0

DJ

Verificada por Feefo

CAN

2 months ago

Lo que DJ dijo sobre Long Tall Sally:

Loooong time for refunds on returns

Not pumped with paying $27 in postage for a return. Also, I've been waiting over 3 weeks for a refund. Still not even notifed that it was refunded.

Timea

Long Tall Sally

2 months ago

It would seem at the present time we are yet to receive your return parcel, We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account. We kindly ask to allow up to 28 working days for returns to reach our warehouse and a refund to be processed. (Not including weekends or bank holidays) You will be notified via email once a refund has been issued. If it has passed this time frame please provide your tracking number and a list of the item/s returned Thank you

0

CH

Christine

Verificada por Feefo

USA

2 months ago

Lo que Christine dijo sobre Long Tall Sally:

Nice weight for warmer weather and great prints

Received order quickly. Got what I ordered- didn’t have any interaction with customer service

0

CD

Cynthia Demery

Verificada por Feefo

USA

2 months ago

Lo que Cynthia Demery dijo sobre Long Tall Sally:

The Fit For Tall Curve Girls

I’m 5’10 and curve and Long Tall Sally Clothes has never disappointed me!

0

Cliente de confianza

Verificada por Feefo

2 months ago

Great service

0

MC

Marie Clare

Verificada por Feefo

GBR

2 months ago

Lo que Marie Clare dijo sobre Long Tall Sally:

Exactly as ordered

No problems.Well packaged, speedy delivery

0

Cliente de confianza

Verificada por Feefo

2 months ago

Happy customer

Very professional. My parcel arrived in the time that I was told. At a convenient time. Very impressed.

0

HC

Helen Croft

Verificada por Feefo

2 months ago

Lo que Helen Croft dijo sobre Long Tall Sally:

Comfy jumpsuit

Fast delivery and have never had to contact customer service so cannot comment.

0

HG

Hrvoje Galic

Verificada por Feefo

2 months ago

Lo que Hrvoje Galic dijo sobre Long Tall Sally:

Generally I am very pleased with LTS p

I really loved your shops and miss them.

0

TS

Tammy Sutton

Verificada por Feefo

CAN

2 months ago

Lo que Tammy Sutton dijo sobre Long Tall Sally:

Charge to return items

I am finding it incredible that you have to pay for shipping, and then pay an additional $27.00 to return something because it doesn't fit and the advertized width is not the actual width for...

Izzy

Long Tall Sally

2 months ago

Thank you for taking the time to share your feedback. We're sorry to hear that the footwear wasn't as expected and that the fit did not match the advertised width. We understand how disappointing and frustrating it is to incur both delivery and return costs when an item doesn't fit correctly. Your comments regarding the footwear sizing and our returns policy have been shared with the relevant teams for review. We appreciate your feedback and are sorry that your experience has left you feeling this way.

0