I would have assigned 5 if I hadn't had to wait an hour to get through on the phone! However the person I spoke to was brilliant and very helpful, charming and willing to take time to answer my...
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Fecha de compra: 09/08/2021
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MT
Mr Thomas Taylor
4 years ago
Lo que Mr Thomas Taylor dijo sobre Leisure Guard Travel:
It was easy to book insurance on their website, it only took a few minutes.
Fecha de compra: 11/08/2021
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MS
Mr Allan Skuse
4 years ago
Lo que Mr Allan Skuse dijo sobre Leisure Guard Travel:
Not keep people waiting 45 minutes on the phone.
How can a policy go up £240 in 13 days!!!!
I have canceled my policy and gone with someone els.
Customer Service
Leisure Guard Travel
4 years ago
Good Morning.
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
I needed cover for a long awaited rearranged holiday and Leisure Travel provided that without too much hassle
Fecha de compra: 12/08/2021
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MF
Mr John Fielding
4 years ago
Lo que Mr John Fielding dijo sobre Leisure Guard Travel:
Apart from the long wait for them to answer the phone (over 1 hour) they were easy to deal with and quick. Also very competitive prices
Fecha de compra: 11/08/2021
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MF
Mrs Susan Fielding
4 years ago
Lo que Mrs Susan Fielding dijo sobre Leisure Guard Travel:
Had to wait over 1 hour for them to answer the phone but then it was easy and fairly quick to deal with. Had to buy separate travel insurance for me and my wife due to age restrictions.
I’ve been calling for 4 days, on hold over 20 minutes each time, unable to get through. No response by email either.
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind Regards,
Leisure Guard Team
Cliente de confianza
4 years ago
Received an email on day 5 with an apology and refund. It’s a shame that the response was so slow but the problem has now been satisfactorily resolved.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
