Simply cannot communicate with them. Tried phoning 3 times, tried emailing, but to date NO RESPONSE. Not exactly building up my confidence in case l ever need to make a claim.
Customer Service
Leisure Guard Travel
4 years ago
Good Afternoon,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
Their checkout broke and charged me 3 times but did not confirm that I had insurance so I bought with another provider (because my holiday was the following day). 2 days later they email me to...
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Customer Service
Leisure Guard Travel
4 years ago
Good Afternoon,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
The initial registration was fine. However I then sent an email asking if i could shift from 30 days to an annual passport. Two and a half days later, I've received no reply. (Maybe this is a short...
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Fecha de compra: 15/08/2021
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MB
Mr Marcus Brown
4 years ago
Lo que Mr Marcus Brown dijo sobre Leisure Guard Travel:
I would purchase again if the price was right
Fecha de compra: 12/08/2021
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Cliente de confianza
4 years ago
Very easy and quick to deal with. Prices are good as well. Only downside was that I had to wait over 1 hour before they answered the phone.
I hadn’t known about Leisure Guard & was acting on the recommendations of Money Saving Expert. It was very easy to follow the options to choose the insurance I think I need. The purchasing process...
I had a call from a lady, Ms Morris, who was able to resolve all the issues I had. I understand their phone service was extremely busy due to the restarting of foreign travel.
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear the issue was resolved.
If you have any other queries, then please do not hesitate to contact us.
Kind regards,
Leisure Guard.
Fecha de compra: 11/08/2021
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Cliente de confianza
4 years ago
Clear information, easy to understand and quick to arrange. Competitive price.
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Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
