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Reseñas de Latzio.com

We curate handpicked interiors from the world’s best designers

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valoraciones en el último año

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Mostrando 379 reseñas
KM
Katie MacEacharn
4 years ago
Fecha de compra: 14/12/2020
Lo que Katie MacEacharn dijo sobre Latzio.com:
Great job!
Friendly and great organisation as my order had accidently gone to someone else but I was rung up and assured it would be with me in the next 2 days and it was! Thank you!
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Cliente de confianza
4 years ago
Fecha de compra: 09/11/2020
Excellent customer service
Order delayed but to covid restrictions but offered option of full refund or partial refund if keeping order
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Cliente de confianza
4 years ago
Fecha de compra: 25/11/2020
No complaints here :)
We weren't expecting our delivery until Jan 21st but its arrived a month early just in time for Christmas.
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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer Thank you for your feedback and we are equally delighted that you were able to receive your order so far ahead of the time. I would also like to wish you a Merry Christmas and Happy New Year. Kind Regards Jackie
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Cliente de confianza
4 years ago
Fecha de compra: 20/11/2020
Over promised under delivered - very disappointed
Delivery 4 weeks late - out of 3 items - 2 were refunded - Xmas decoration arrived 3 days before Xmas
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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer Thank you for the feedback and we must apologise for the disappointment caused for not sending all your items of the order, specially being baubles for Christmas decoration. We emailed ahead of the time and explained the situation with our supply chain due to limitation of work force in the factories because of Covid restrictions. We also refunded you immediately upon learning of the issue. Once again, we are sorry for causing you frustration as this is not our intention and we are working through very unprecedented and challenging times. Please do not hesitate to contact us at customerservices@latzio.com if you need further assistance. I would also like to wish you a Merry Christmas and a Happy New Year. Kind Regards Jackie Latzio Customer Services
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Cliente de confianza
4 years ago
Fecha de compra: 16/12/2020
Quick delivery
The order was dispatched immediately and received before the due date. At a time when couriers and Royal Mail are experiencing delays, it was a pleasant surprise. I haven't seen the product yet as...

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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer Thank you for your feedback and we are equally delighted that you were able to receive your order ahead of the time. These are extremely challenging times for all due to unprecedented situations that has effected all. We appreciate your acknowledgment of the current times and understanding the logistical challenges and difficulties of courier companies. I would also like to wish you a Merry Christmas and Happy New Year. Kind Regards Jackie
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Kate
Ascot
4 years ago
Fecha de compra: 31/10/2020
Lo que Kate dijo sobre Latzio.com:
Love love love
There was a wait for my Azra face plant pot but it was worth it! Hand made ceramics take time afterall! I received regular updates from Latzio customer service and I took delivery within the time...

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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer Thank you for your comment and we are delighted that you like your Azra Face Planter. We also appreciate your kind comment of our service level as we are continually trying to improve for our customers. I wish you a Merry Christmas and a Happy New Year. Kind Regards Jackie
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Cliente de confianza
4 years ago
Fecha de compra: 24/11/2020
Worth the wait
Delivered earlier than expected which was great. Item came well packed and considering it was fragile, it came completely safe. Would use this company again.
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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer Thank you for the wonderful and kind feedback and message. The Latzio team appreciates your comment and we are delighted that you are happy with your order and the service. I wish you a Merry Christmas and a Happy New Year. Kind Regards Jackie
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Cliente de confianza
4 years ago
Fecha de compra: 20/11/2020
Great service and quality
Delivery was much quicker than the ETA and the product is excellent quality and just as advertised.
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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer Thank you for your positive and kind feedback. The Latzio team appreciates your comment and we wish you a Merry Christmas and a Happy New year. Kind Regards Jackie Latzio Customer Services
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Cliente de confianza
4 years ago
Fecha de compra: 22/11/2020
Excellent products, just took a long time to arrive.
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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer Thank you for your comment and we are delighted that you are happy with your product. We endeavour at all times to improve our delivery lead time as the customer satisfaction is our priority. The Latzio team would like to wish you Merry Christmas and a Happy New Year. Kind Regards Jackie Latzio Customer Services
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Monica Volpin
4 years ago
Fecha de compra: 07/11/2020
Medios cargados
Lo que Monica Volpin dijo sobre Latzio.com:
Beautiful vase and good communication with the seller
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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer Thank you for the feedback, we are delighted that you are happy with your product. We wish you a Merry Christmas and Happy New Year. Kind Regards Jackie Neal Latzio Customer Services
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Acerca de Latzio.com
Latzio is a forward-thinking European lifestyle brand that curates hand-picked interiors from some of the world’s best designers, and brings them together in one easy-to-shop platform. Our inspiration comes from our love of art, travel and nature, along with our deeply-held appreciation for different cultures. We strive to find products that reflect this, and which showcase the most unique and exciting designs and materials from across the globe. Our aim is to offer customers on-trend pieces that are also high-quality, and have longevity. As a company, we are environmentally-aware and recognise the responsibility we have towards our planet. Sustainability is an important part of who we are, and we believe in responsible operation, from sourcing of materials, to manufacturing processes, to delivery. Before we decide to work with any new designers, we make sure their views on this align with our own. We hand-select conscientious partners who we trust to uphold our values, and aim to build life-long relationships with them. Our platform is designed to be easy to navigate and provide the best possible customer experience. There are hundreds of hand-picked interiors just waiting to transform your home, and it’s easy to search them by item, brand or trend. We aim to keep our customers fully informed throughout the shopping process, and our customer service team are always on-hand to offer expert help and advice if needed. We believe that excellent design, quality and customer service are the pillar stones of a successful business, and that’s why we’ve made them a fundamental part of our everyday operation, and what defines us.
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419 Richmond Road, Twickenham, London, Surrey, TW1 2EX, United Kingdom
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Acerca de Latzio.com
Latzio is a forward-thinking European lifestyle brand that curates hand-picked interiors from some of the world’s best designers, and brings them together in one easy-to-shop platform. Our inspiration comes from our love of art, travel and nature, along with our deeply-held appreciation for different cultures. We strive to find products that reflect this, and which showcase the most unique and exciting designs and materials from across the globe. Our aim is to offer customers on-trend pieces that are also high-quality, and have longevity. As a company, we are environmentally-aware and recognise the responsibility we have towards our planet. Sustainability is an important part of who we are, and we believe in responsible operation, from sourcing of materials, to manufacturing processes, to delivery. Before we decide to work with any new designers, we make sure their views on this align with our own. We hand-select conscientious partners who we trust to uphold our values, and aim to build life-long relationships with them. Our platform is designed to be easy to navigate and provide the best possible customer experience. There are hundreds of hand-picked interiors just waiting to transform your home, and it’s easy to search them by item, brand or trend. We aim to keep our customers fully informed throughout the shopping process, and our customer service team are always on-hand to offer expert help and advice if needed. We believe that excellent design, quality and customer service are the pillar stones of a successful business, and that’s why we’ve made them a fundamental part of our everyday operation, and what defines us.