Ensure that if emails are being sent out stipulating a delivery date, that this date is adhered to.
In my case, 3 days after the stipulated date, scheduled delivery did not take place. Depot's...
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Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
It would be good to be able to make a number of purchases from the machine in 1 transaction. If this is possible then it needs to be clear on the machine
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Cliente de confianza
6 years ago
Fecha de compra: 07/08/2018
rubbish
Reseñas de productos
Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Engineer did not show up to install the second machine. Not the first time they have been a no show. These guys rarely turn up on booked and promised dates.
Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Horrendous from start to finish, what a joke nothing delivered or collected on time, an account manager who couldn't care less! WHAT A JOKE
Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
We have received excellent service since the installation of the water cooler and they maintain the water level to the required standard. I would have no hesitation in recommending them to others
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Cliente de confianza
6 years ago
Fecha de compra: 25/06/2018
Poor service and poor product. Water leaked all over floor, then the machine packed up and the right hand and left hand at the company do not know what they are doing. Machine returned.
Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
