Hiya,
So happy to hear such lovely things! I hope you're having a great day :)
JOY x
Fecha de compra: 01/02/2019
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Cliente de confianza
6 years ago
Ordered a dress. Wrong one turned up and the original dress i ordered was then out of stock.
Customer Services
JOY
6 years ago
Hello,I am so sorry to hear about this. This is very disappointing to hear! f you'd like to discuss this further, please email us at contactus@joythestore.com.
JOY x
I went to collect my parcel and the shop was closed with no explanation. I contacted Hubbox and said I would like a refund and they said they can’t refund me. I have been told to try to collect it...
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Customer Services
JOY
6 years ago
Hiya, I am so sorry that this has happened. JOY doesn't have control over HubBox locations opening hours. But just to confirm, you will need to return the item to us to get a refund. If you would like to take this further, please email us at contactus@joythestore.com. JOY x
Reseñas de productos
Fecha de compra: 14/08/2019
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Cliente de confianza
6 years ago
Everything went without a glitch.
Customer Services
JOY
6 years ago
Hiya,
Thankyou so much for your lovely feedback!
Hope you love your new clothes!
JOY x
Hello,
Thank you for the lovely review! If you'd like to, please let us know how we could have gotten 5 stars by emailing contactus@joythestore.com. Have a lovely day!
JOY x
Goods arrived quickly, only issue was the courier they used left the parcel at the door rather than contact me
Customer Services
JOY
6 years ago
Hello!
Thank you for your feedback!
Sorry to hear about your issue with our courier service, if you would like to discuss this further please send an email to contactus@joythestore.com.
We hope you love your new clothes and look fab in them!
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
