Order items from Sale 4 in total and returned 3 due to them not fitting but the 4th item a Louche Shirt is lovely, great fit. I returned the 3 items and contacted Joy as had not heard anything...I...
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Customer Services
JOY
6 years ago
Hello,
Thank you for the lovely review and for being a great customer :)
JOY x
The shipping time was okay, but the hub it was sent to was not a nice collection place. Bad customer service, little care taken when handling the packages, and they forgot to send me the pickup code....
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Customer Services
JOY
6 years ago
Hello,
Thank you for the feedback! I am so sorry the company that was your HubBox collection point treated you poorly. I am sorry this happened and that their service has affected how you see JOY.
I hope you had a lovely weekend.JOY x
Reseñas de productos
Fecha de compra: 21/01/2020
0
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TS
T Symes
6 years ago
Lo que T Symes dijo sobre JOY:
Quick delivery, well presented and quality goods
Customer Services
JOY
6 years ago
Thank you for the great review- much appreciated!!
JOY x
Reseñas de productos
Fecha de compra: 20/01/2020
0
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NW
nigel Craddock C/o Pascall +watson
6 years ago
Lo que nigel Craddock C/o Pascall +watson dijo sobre JOY:
Great really efficient always gets to me in good time
Customer Services
JOY
6 years ago
Hello!
Thank you for such great feedback- I hope you're having a great week so far :)
JOY x
I received a code as a customer to use. I was unable to use it. I emailed and didn't get any response. I ended up buying it due to it being in sale and not want it to sell out but my main reason for...
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Customer Services
JOY
6 years ago
Hello,
Thank you for your feedback. I am really sorry nobody got back to you- I have searched your email though and I can't see any emails so they may not have gotten through to us. Please can you email us again with the discount code you tried to use and your order number? This way we can refund you the discount amount if the code was in date when you tried to use it :) JOY x
Reseñas de productos
Fecha de compra: 19/01/2020
0
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MN
Maria Ntova
6 years ago
Lo que Maria Ntova dijo sobre JOY:
Great service, good quality
Customer Services
JOY
6 years ago
Thank you for the great review!I hope you're having a good week so far :)
JOY x
I was sent a different blouse to what I had ordered. It’s a birthday present for my mum. I was going to return it but my mum said she liked the blouse I had been sent by mistake so I decided to keep...
I already have this coat in another colour and love it so much I bought it in green too!! Easy to order, clear notifications of order, clear notifications of delivery progress and confirmation.
Customer Services
JOY
6 years ago
Thank you for your lovely feedback!I bet the coat looks amazing.
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
