Easy to use and speedy service will definitely use again.
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MR ROBERT GORDON
Verificada por Feefo
4 years ago
Lo que MR ROBERT GORDON dijo sobre Holiday Gems:
our flight was delayed by 5hours leaving aberdeen when we got to dalaman there was nobody to takf us to the hotel we had to hire a taxi at a cost of £60 we could not find the hotel as it had changed...
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Review Team
Holiday Gems
4 years ago
Unfortunately, this matter cannot be addressed in this format. Please follow the post-travel complaints procedure and our team will do all possible to assist in a resolution.
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MB
Miss Tori Bristollesforis
Verificada por Feefo
4 years ago
Lo que Miss Tori Bristollesforis dijo sobre Holiday Gems:
Trying to cancel my holiday and nobody’s
has gotten back to me
Review Team
Holiday Gems
4 years ago
We note that our customer service team have emailed with the cancellation fees on the booking and await a response. Please check your spam/junk folder for any filters.
MB
Miss Tori Bristollesforis
4 years ago
Nobody from your team has sent me any message, I’m vert disappointed. I’ve checked my spam/junk mail and theres nothing there. Also I shouldn’t have to pay to cancel my booking, it doesn’t state on the website or the paper work that you sent over that i need to pay a fee to cancel my booking. Also i would like my deposit back, i wouldn’t be booking with your company in future
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Mrs Linda Potter
Verificada por Feefo
4 years ago
Lo que Mrs Linda Potter dijo sobre Holiday Gems:
Always a god service and very helpful when problems arise
I would recommend Holiday gems. They are very efficient and friendly
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Mrs KELLIE WHETTER
Verificada por Feefo
4 years ago
Lo que Mrs KELLIE WHETTER dijo sobre Holiday Gems:
The worst holiday company I have ever dealt with Would avoid at all costs!!
The worst holiday company, I had to phone over 10 times to get the correct paperwork, every time they sent it it was incorrect. Customer service worse than poor, really weren’t interested spoke to...
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Review Team
Holiday Gems
4 years ago
We sincerely apologise for any issues on your booking. It would appear that our Customer Service team have resolved any issues and explained the process.
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Mrs della brickle
Verificada por Feefo
4 years ago
Lo que Mrs della brickle dijo sobre Holiday Gems:
The Hotel was awful and after 3 room changes we eventually had no cockroaches but ended up with chronic sickness and diarrhea which my husband still has even though we returned Saturday morning at...
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Review Team
Holiday Gems
4 years ago
We are sorry to hear of any illness experienced. We would recommend that you email our complaints team together with any medical reports so that the matter can be addressed with the supplier and hotel. Unfortunately, we have no control over flight delays or cancellations
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Cliente de confianza
Verificada por Feefo
4 years ago
It’s quiet simple they deliver what they say
Good communication
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Mr David Barlow
Verificada por Feefo
4 years ago
Lo que Mr David Barlow dijo sobre Holiday Gems:
Very easy to book a holiday.
I found it extremely easy to book our holiday with holiday gems, easy to understand website,and a great choice of hotels. I would definitely use this company as gain.
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Mr BRIAN BARRS
Verificada por Feefo
4 years ago
Lo que Mr BRIAN BARRS dijo sobre Holiday Gems:
all going well up to now, but still eight months to holiday dates. All ok with Holiday Gems who have bee veryn good
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
