the guy we dealt with, i think it was kevin was absolutly outstanding.the whole experiance…
the guy we dealt with, i think it was kevin was absolutly outstanding.the whole experiance was explained in detail brilliant,we have recomended yourselves to so many people allready, thanks for a...
Leer más
Holiday Gems
Holiday Gems
12 years ago
Thank you for such a positive review ! We shall advise Kevin and his manager of your kind comments.
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
Excellent quick service
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
Absolutely dreadful holiday. Holiday Gems advertised a 3 star hotel as 4 star, and then…
Absolutely dreadful holiday. Holiday Gems advertised a 3 star hotel as 4 star, and then I had 4 days of hell trying to get relocated to alternative accomadation.
No one bothered to call back,...
Leer más
Holiday Gems
Holiday Gems
12 years ago
The notes recordings on your booking indicate that this was handled whilst you were in resort and that you were contacted by both our admin manager and our suppliers whilst you were moving hotels. We further believe that the star grading was explained in detail. No complaint was received after your return when your issues may have been resolved. It is unfortunate that you did not approach us after your return as this issue can now not be pursued or discussed in the public domain.
Cliente de confianza
12 years ago
With reference to your reply - I am still waiting for a reply to my complaint. I would appreciate a reply. Thank you.
Holiday Gems
Holiday Gems
12 years ago
We have no record of a complaint received in our office. Please email admin@holidaygems.co.uk so that this may be addressed
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
The lady I spoke to Susan was very helpfully and very polite I would recommend…
The lady I spoke to Susan was very helpfully and very polite I would recommend gems to my friends.
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
Excellent service will use them again
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
friendly helpful staff
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
My booking was dealt with quickly and efficiently with all details of booking sent out…
My booking was dealt with quickly and efficiently with all details of booking sent out quickly via email.Carol (agent 124) was very helpful in dealing with my questions and dealing with my booking...
Leer más
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
The service was excellent well explained and very helpful really nice guy toky
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
Jen was very friendly & helpful. Gave a good impression of the company.
0
Compartir
Cliente de confianza
Verificada por Feefo
12 years ago
Julie 152 was very good at organising my holiday and explained everything fully, I was…
Julie 152 was very good at organising my holiday and explained everything fully, I was pleased with result.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
