Rachael was very helpful on the phone helping me book my holiday and very patient.…
Rachael was very helpful on the phone helping me book my holiday and very patient. I would boom with them again
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Cliente de confianza
Verificada por Feefo
12 years ago
Would prefer to see baggage cost on site
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Cliente de confianza
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12 years ago
Excellent customer service. Think the gentleman's name was Andrew, but best customer service I have…
Excellent customer service. Think the gentleman's name was Andrew, but best customer service I have received / heard in a long time and should be commended.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your positive response. We shall pass your comments to the agent and his manager
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Cliente de confianza
Verificada por Feefo
12 years ago
Excellent customer service
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Cliente de confianza
Verificada por Feefo
12 years ago
have used several times, and have always been pleased with service and holidays
have used several times, and have always been pleased with service and holidays
Holiday Gems
Holiday Gems
12 years ago
It is most gratifying to have such positive feedback from a repeat client. Thank You !
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Cliente de confianza
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12 years ago
I am really pleased and impressed.
Very easy to book your holiday via phone.
Any problems easy to…
I am really pleased and impressed.
Very easy to book your holiday via phone.
Any problems easy to discuss and fix via phone.
Just be a little computer literate on the paper work.
Price charged for...
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Cliente de confianza
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12 years ago
very helpful just a little unsure when it came to printing all details off the…
very helpful just a little unsure when it came to printing all details off the internet. perhaps you could put a list so we would know we had got everything
Holiday Gems
Holiday Gems
12 years ago
Thank you for such a good idea. The rule of thumb is to have a travel document for every element booked eg, flight document, accommodation voucher and/or transfer voucher. If in any doubt, please call our admin team on 0871 911 0137
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Cliente de confianza
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12 years ago
Good service, was able to book a holiday within 5 - 10 minutes. Call was…
Good service, was able to book a holiday within 5 - 10 minutes. Call was answered by Rachael / Agent 142, she was very helpful. The only negative I have are the high charges we face when calling the...
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Cliente de confianza
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12 years ago
real easy to book holiday gems were excellent. The holiday itself wow what a dump…
real easy to book holiday gems were excellent. The holiday itself wow what a dump wont go there again food rubbish and no toilet for 3 days was quiet unacceptable
Holiday Gems
Holiday Gems
12 years ago
Thank you for your review. As feedback is paramount to our ongoing processes you may submit a formal complaint regarding the hotel so that this may be addressed with our suppliers.
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Cliente de confianza
Verificada por Feefo
12 years ago
The agent booked with was very helpful at the time - Shame what we were…
The agent booked with was very helpful at the time - Shame what we were sold was not what was explained and infact lies.
I will certainly not be using an online/call centre for my holidays in the...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. Please would you email admin@holidaygems.co.uk with any issues and we will respond formally
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
