Gave us confidence as followed up booking with phone call and explained all the small print , the whole experience was great from start to finish
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MH
Mrs Barbara Hart
Verificada por Feefo
3 years ago
Lo que Mrs Barbara Hart dijo sobre Holiday Gems:
Excellent
Very good service. Had a few questions which were answered very timely by Nichola.
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MJ
Ms Julie Jackson
Verificada por Feefo
Scotland
3 years ago
Lo que Ms Julie Jackson dijo sobre Holiday Gems:
Good company
Very easy website. And very good service straight forward
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MC
Mr Joseph Crossan
Verificada por Feefo
3 years ago
Lo que Mr Joseph Crossan dijo sobre Holiday Gems:
Everything ran as it was meant to
Everything spot on and yes I will use them again
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MM
Ms Krasimira Mihova
Verificada por Feefo
London
3 years ago
Lo que Ms Krasimira Mihova dijo sobre Holiday Gems:
Great service and support
I am so glad to choose holiday gems, already had impressed with extremely quick response and support. Thank you for your professional service!
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Cliente de confianza
Verificada por Feefo
3 years ago
Thumbs up
Top stuff for our second booking
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Cliente de confianza
Verificada por Feefo
3 years ago
When I hit a few problems printing out my boarding pass etc I rang Custermer services n the lady who answered was very helpful. Also responses to my email questions were answered pretty promptly.
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Cliente de confianza
Verificada por Feefo
3 years ago
Read some dubious reviews however I found them a pleasure to book with
I would definitely use this company again, great amount of contact and speedy enqs answered👍🏼
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MB
Mr Stephen Baxter
Verificada por Feefo
3 years ago
Lo que Mr Stephen Baxter dijo sobre Holiday Gems:
Jet 2 good hotel good, Ryan air not so good
The only disappointment was trying to retrieve my Ryan air return ticket, it would have been beneficial to know I needed to use your email address and not mine.
And the things I had to do for Ryan...
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MM
Miss Bridget Maloney
Verificada por Feefo
3 years ago
Lo que Miss Bridget Maloney dijo sobre Holiday Gems:
Absolutely shocking... I had the worst holiday of my life... I have emailed the in numerous accounts and still have not had a response!! Customer service are useless they say anything to get rid of...
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Review Team
Holiday Gems
3 years ago
Hello Miss Maloney - we regret that your holiday did not meet expectation. Whilst you were in resort our team did reply to you so this is factually incorrect that you have no response. If you have also addressed this matter post travel, to a different team, they will respond in the timescales advised within the auto reply you get from them and we request that you allow them opportunity to look into matters in order to do so.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
