Price of holiday very good .agent very helpful prior to booking .All paperwork sent through very prompt
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Cliente de confianza
Verificada por Feefo
3 years ago
Fairly easy to navigate website and book
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MU
Mr Nicholas Uttley
Verificada por Feefo
3 years ago
Lo que Mr Nicholas Uttley dijo sobre Holiday Gems:
Nice clean apartments and great view
Very good service
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MD
Mr Anthony Darmody
Verificada por Feefo
Morden
3 years ago
Lo que Mr Anthony Darmody dijo sobre Holiday Gems:
Great Break Away.
I would definitely use them again, this is such a bargain. It was also easy to do.
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MI
Mike
Verificada por Feefo
Droitwich
3 years ago
Lo que Mike dijo sobre Holiday Gems:
Holidays the way you want them !
We have used Holiday gems a few times now and find it very easy to navigate around there web page, by using the filters you can customise your holiday pretty much how you want it to be.
Thank you...
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Cliente de confianza
Verificada por Feefo
3 years ago
Great service
Excellent service with good communication
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Cliente de confianza
Verificada por Feefo
3 years ago
The service was first class and confirmation arrived when expected . Tried a few sites and holiday gems prices were cheaper than other companies
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Cliente de confianza
Verificada por Feefo
3 years ago
Flight increased after we booked.
Flight increased after we booked.
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MS
Mrs Alison Salter
Verificada por Feefo
3 years ago
Lo que Mrs Alison Salter dijo sobre Holiday Gems:
Quick and easy booking. Room I wanted wasn’t available so advisor quickly s
Very good service and helpful advisor.
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Cliente de confianza
Verificada por Feefo
3 years ago
This business needs auditing by the Advertising Standards Authority
Unexpected charges until the last minute. One price advertised, then more charges before one is allowed to book. Payment done and nothing confirmed. Added charges before confirming booking in a call,...
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Review Team
Holiday Gems
3 years ago
We regret to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. You chose to accept that. The prices offered on our website will fluctuate due to supply and demand which we cannot control and if suppliers chose to promote a limited number at a lower price, once they are gone, we can only give the next price. We are sorry you were not one of the fortunate customers on this occasion but can assure you that many were.
Cliente de confianza
3 years ago
That was a lengthy response to justify how you operate, not too much about customer service. My view reflects what the client sees, and explains why I am not satisfied. You either take the feedback or take a defensive position. You decide how to run your business, but the travel business relies on customer satisfaction. This is my opinion and honest review.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
