¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Great Rail Journeys

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

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valoraciones en el último año

Mostrando 3,472 reseñas

Trusted Customer

5 years ago

Fecha de compra: 25/04/2019

Lo que Trusted Customer dijo sobre Great Rail Journeys:

Very regrettably cancelled due to Coronavirus! Awaiting refund.

Well organised.

Cliente de confianza

5 years ago

Fecha de compra: 13/01/2020

Poor communication

Our trip was cancelled due to COVID 19 we were told within seven days we would be contacted. No one has been in contact and we have not been refunded our money.We were asked would we like to change...

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Mrs G Taylor

5 years ago

Fecha de compra: 12/12/2019

Lo que Mrs G Taylor dijo sobre Great Rail Journeys:

Waiting for reference number to defer cancelled trip to 2021.

We were contacted by Ben to inform us this trip is cancelled. He gave us options. We have chosen to defer this trip to 2021 via an email to Ben but have not had an acknowledgement yet of our choice ...

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Cliente de confianza

5 years ago

Fecha de compra: 24/02/2020

Hellpful, friendly and efficient

Cliente de confianza

5 years ago

Fecha de compra: 11/02/2020

Looking forward to a responsible response.

Such brilliant service with all the tours we have been on in the past. We have had a good number of fantastic holidays and the service to us has been commendable. However the concern over our...

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Cliente de confianza

5 years ago

Fecha de compra: 14/01/2020

Very helpful staff

Very helpful staff. Would definitely recommend them.

Cliente de confianza

5 years ago

Fecha de compra: 10/02/2019

Well balanced holiday with an excellent tour manager

Mr D May

5 years ago

Fecha de compra: 15/07/2019

Lo que Mr D May dijo sobre Great Rail Journeys:

Great company

Not the cheapest in the world but all staff extremely knowledgeable and helpful and all the holidays I've taken with them were very good.

Cliente de confianza

5 years ago

Fecha de compra: 08/02/2020

Answered my questions clearly

Paul - Customer Relations

Great Rail Journeys

5 years ago

Thank you for your 4 star review, that's great to hear!Victoria

Mr A Yates

5 years ago

Fecha de compra: 22/07/2019

Lo que Mr A Yates dijo sobre Great Rail Journeys:

Excellent service

We can only praise Great Rail for their helpfulness in sorting out a very difficult situation. In particular, adviser Luke Simpson, who has dealt with our changing circumstances in a very rapid,...

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Paul - Customer Relations

Great Rail Journeys

5 years ago

Hi, Thanks for your 5 star review, we are pleased to have been able to help in these difficult times.I will pass on your feedback to Luke. Kind Regards Victoria

¿No ha recibido una invitación?

Acerca de Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

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