¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Great Rail Journeys

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

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Mostrando 3,472 reseñas

Mr T Burke

4 years ago

Fecha de compra: 31/01/2020

Lo que Mr T Burke dijo sobre Great Rail Journeys:

Long time to receive refund

We have been waiting since April for the refund for the tour we boked

Cliente de confianza

5 years ago

Fecha de compra: 03/06/2020

Excellent service

Great service across both email and phone when contacting them about upgrades.

Stephen Johns

5 years ago

Fecha de compra: 30/01/2020

Lo que Stephen Johns dijo sobre Great Rail Journeys:

WARNING BEFORE BOOKING. Check current refund policy first.

Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.

Cliente de confianza

5 years ago

Fecha de compra: 19/05/2019

Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?

Cliente de confianza

5 years ago

Fecha de compra: 15/01/2020

Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.

Mr A Addison

5 years ago

Fecha de compra: 07/02/2020

Lo que Mr A Addison dijo sobre Great Rail Journeys:

Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

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Carrie Hill

Bath

5 years ago

Fecha de compra: 07/08/2019

Lo que Carrie Hill dijo sobre Great Rail Journeys:

Disappointing cancellation of holiday

The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .

Cliente de confianza

5 years ago

Fecha de compra: 10/02/2020

Booking done well.

Mr A Ritchie

Milton Keynes

5 years ago

Fecha de compra: 15/01/2020

Lo que Mr A Ritchie dijo sobre Great Rail Journeys:

Never again

Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

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Mr D Brewer

5 years ago

Fecha de compra: 12/01/2020

Lo que Mr D Brewer dijo sobre Great Rail Journeys:

A very sad saga indeed.

Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

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Acerca de Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

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