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Reseñas de Gray Line Las Vegas

Valorada
Excelente
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Producto
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valoraciones en el último año

Mostrando 1,628 reseñas
Cliente de confianza
8 years ago
Fecha de compra: 03/02/2017
Fun tour!
Online booking experience was very easy and quick. The tour itself to Hoover Dam (Express tour) was great! Our tour guide, Mark, was knowledgeable, funny and friendly.
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for the kind comments, especially regarding our guide Mark.  Hoover Dam is an amazing structure both an engineering marvel and a work of art.  We hope to see you on another Gray Line tour sometime very soon.
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Mr kilak lee
8 years ago
Fecha de compra: 28/01/2017
Lo que Mr kilak lee dijo sobre Gray Line Las Vegas:
Gray Line Las Vegas의괜찮은서비스
Your service is Good!!! Bus driver is very good !!!
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you very much for your kind words.  We invest heavily in both our coaches and our people so that our valued clients have a great experience.  We look forward to seeing you on another Gray Line tour on your next visit to Las Vegas.  Best regards.
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Cliente de confianza
8 years ago
Fecha de compra: 22/01/2017
It sucked, forcing you to pay more, if weather is not stable. Be careful.
As a whole, in a nutshell, the service I took from Gray Line Las Vegas sucked. I filed a complaint, simply because they didn't warn anyone on tour about the possible weather condition in advance,...

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GLVegasMichael
Gray Line Las Vegas
8 years ago
While we appreciate your patronage we do disagree with your recent statements.  At Gray Line Las Vegas we take safety very seriously which is why we monitor road conditions constantly.  When your destination is a remote National Park conditions can and do change.  In the event we find it necessary to cancel a tour due to weather we give our valued clients three options. They can: (1) rebook for the next day;  (2) they can receive a full refund; (3) They can go on another tour.  Knowing the weather conditions were not great you choose to go on another, more expensive tour.  We DID NOT force you to do so.  Weather is something that is beyond a tour operators control and most people understand the issue.  We do hope that you have an opportunity in the future to revisit the Grand Canyon.

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Ms Ellen Owens
8 years ago
Fecha de compra: 09/01/2017
Lo que Ms Ellen Owens dijo sobre Gray Line Las Vegas:
The bus driver was very informative. And the bus was clean and comfortable...
The bus driver was very informative. And the bus was clean and comfortable.
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for your very kind words about our driver/guide and our coaches.  At Gray Line we sport the youngest coach fleet in the greater Las Vegas area and pride ourselves on having the best drivers/guides in the area.

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Cliente de confianza
8 years ago
Fecha de compra: 09/01/2017
Bad service by Gray Line Las Vegas
The payment went through on my credit card 3 times. Not happy
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Please accept my apologies for the multiple charges.  Technology is wonderful when everything works right, however it can be quite annoying when things go awry.  When something like this happens our staff tries to fix it as quickly as possible.  Once again, please accept my apologies. Best Regards,
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Mrs Angela Wee
8 years ago
Fecha de compra: 08/01/2017
Lo que Mrs Angela Wee dijo sobre Gray Line Las Vegas:
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for the nice shout out about your Gray Line Las Vegas experience.  Booking a tour should be easy and its nice to know that you think we succeeded. 
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Cliente de confianza
8 years ago
Fecha de compra: 07/01/2017
The showroom about tours very bad!!
The driver ,good person very friendly my family spent a good day for him, but the person that us gave the welcome in the showroom explain about the tours it wasn't friendly should talk with him, a...

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GLVegasMichael
Gray Line Las Vegas
8 years ago
Thank you for the nice words about your Grand Canyon tour experience.  We really appreciate the nice things you had to say about our driver, I'm very happy that you enjoyed his companionship.  I do apologize about the person that did the tour briefing in our terminal- we have already taken the necessary action to make sure everyone has a better experience in the future.  Once again- thank you!
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Cliente de confianza
8 years ago
Fecha de compra: 22/12/2016
Excellent driver and knowledgeable. Very good commentary and explain Atkin....
Excellent driver and knowledgeable. Very good commentary and explain Atkin.
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GLVegasMichael
Gray Line Las Vegas
8 years ago
Hello and thank you for the kind words about our driver/guide.  We believe that having the best drivers makes for happy guests on tours and its wonderful that your experience shows that we are on the right path.  We do hope that on your next trip to fabulous Las Vegas that we have the privilege of seeing you on another Gray Line tour- perhaps one to see the awesome majesty of the Grand Canyon.  Regards,
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Acerca de Gray Line Las Vegas
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day at the Grand Canyon the highlight of your visit to Las Vegas. Once in a lifetime opportunities to visit one of the seven natural wonders of the world, every day of the week we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.
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680 E Pilot Road, Suite B-1, Las Vegas, Nevada, 89119, United States
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Acerca de Gray Line Las Vegas
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day at the Grand Canyon the highlight of your visit to Las Vegas. Once in a lifetime opportunities to visit one of the seven natural wonders of the world, every day of the week we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.