Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
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JR
Jane Rowley
Verificada por Feefo
GBR
1 month ago
Lo que Jane Rowley dijo sobre Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
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DT
DENNIS TAYLOR
Verificada por Feefo
GBR
1 month ago
Lo que DENNIS TAYLOR dijo sobre Grass247:
Good
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Cliente de confianza
Verificada por Feefo
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
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MN
MR DJ NORTH
Verificada por Feefo
GBR
1 month ago
Lo que MR DJ NORTH dijo sobre Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
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Cliente de confianza
Verificada por Feefo
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
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DK
D P King
Verificada por Feefo
GBR
1 month ago
Lo que D P King dijo sobre Grass247:
excellent service
excellent
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Cliente de confianza
Verificada por Feefo
1 month ago
Service was great
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MO
Milina Orourke
Verificada por Feefo
GBR
1 month ago
Lo que Milina Orourke dijo sobre Grass247:
Excellent value and quality
Excellent
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AN
Alan Naylor
Verificada por Feefo
GBR
1 month ago
Lo que Alan Naylor dijo sobre Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
